Customer Service Representative

4 days ago

Houston, Texas, United States One Call Houston Full time $18 - $21
Overview

Looking to TRADE UP to a better opportunity? One Call Houston is looking for a self-motivated individual with experience working for an HVAC or Plumbing company to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions.  

Why join our team:

We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.

· Uncapped Pay Potential

· Medical, Prescription, Dental, Vision Insurance

· Disability and Term Life Insurance

· Matching 401(k)

· On-going training & development and growth opportunities

· Paid Holidays

· Paid Time Off (PTO)

What you will do:

· Manage incoming calls from customers

· Schedule and manage customer estimates

· Identify and assess customers' needs to achieve full satisfaction of work provided

· Manage customer and technician schedules

· Renew and manage maintenance agreements

· Build relationships with customers and provide top-level service and support

· Maintain accurate and detailed records of customer needs, requests, and tasks performed

· Appropriately handle and de-escalate customer complaints and concerns

Who you are:

· 3-5 years of HVAC or Plumbing call center or customer support experience preferred

· Experience with MS Office products preferred

· Experience with Service Titan preferred

Who we are:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).

If this sounds like the perfect opportunity for you, don't wait Apply today

We are an Equal Employment Opportunity Employer

Job Type: Full-time

Salary: $18.00-$21.00/hour

Ability to commute/relocate:

· Houston, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

· Call Center or Customer Support (3-5+ years required)

Work Location: In person

Posted Min Pay RateUSD $18.00/Hr.
Posted Max Pay RateUSD $21.00/Hr.

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Hamilton Barnes 🌳 Full time

    We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through...

  • Customer Service Representative

    2 days ago

    Houston, Texas, United States Tyndale Company, Inc. Full time

    The Tyndale Company, an 9x Top Workplace winner in PA/5x Top Workplace winner in TX and certified family-owned business, is seeking an experiencedCustomer Service Representativeto join our team. Tyndale's Customer Service Representatives strive for excellence in every customer interaction, including phone calls, web chat, text, and email in a timely,...

  • Customer Service Representative

    2 days ago

    Houston, Texas, United States Primary Services Full time

    Enjoy a remote work schedule, a supportive culture, and exciting project opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create meaningful impact every day.Primary Services is excited to announce the role ofCustomer Service Representativefor a large...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Bush and Bush Law Group Full time

    Become a Key Player at Bush & Bush Law Group as a Customer Service RepresentativeBush & Bush Law Group, a leading personal injury law firm, is on the lookout for a friendly and dedicatedCustomer Service Representativeto join our team. This vital role is essential in providing outstanding service to our clients and contributing to their overall experience...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States WhiteWater Express Car Wash Full time

    Customer Service RepresentativeAt WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Circle K Full time

    Store : 1544 N Shepherd Dr, Houston, Texas 77008Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Circle K Full time

    Store : FM 529 Rd, Houston, Texas 77041Shift AvailabilityDays - EveningsJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Circle K Full time

    Store : W Little York Rd, Houston, Texas 77041Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States Circle K Full time

    Store : 911 Studewood St, Houston, Texas 77008Shift AvailabilityDays - Evenings - OvernightJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States Arsenault Full time

    Who Are We? Taking care of our customers, our communities and each other. Thats the Arsenault Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what...