Shop Support

3 days ago

Park City, Utah, United States Ski Butlers Full time

Seasonal (Seasonal)

Job Title:
Shop Support

Location:
Park City, Utah

Terms:
Seasonal, full- and part-time roles available

Pay:
$20/hour base wage

Requirements
Expect weekend and holiday work. Daily operations broken into morning and evening shifts. No previous experience required

About Us
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners, and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other.

Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values.

Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships, or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.

Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.

About The Role
The Shop Support Role is to ensure each ski rental order is accurately sized, packed, labeled, and staged two shifts ahead of delivery. Ultimately, setting up our Ski Technicians for success and delivering a seamless guest experience that drives high NPS. This is a non-customer facing role. Setting each other up for success is what drives us forward at Ski Butlers. Join our team to pursue your passion in the mountains and most importantly, have fun

Perks And Benefits

  • Free Alterra Mountain Company Employee pass:
  • Reimbursement for Epic Local Pass
  • Unlimited access to all AMC owned resorts
  • Ability to upgrade to full Ikon Pass at heavily discounted rate
  • Ability to ski everyday* Barring blackout dates at Deer Valley
  • Access to 645+ industry discounted brands through ExpertVoice
  • Discounted access to Rossignol/Dynastar/Lange equipment
  • 401K benefit and match for ALL staff members over 18 years old

Primary Responsibilities

  • Pack ski/snowboard equipment two shifts in advance
  • Pack bags according to renters: height, ability, shoe size, and package selection
  • Reach out to guests if confirmation for sizing is needed
  • Communicate any inventory shortages to TL/GM in timely manner
  • Complete shop walk-in fittings if necessary

Secondary Responsibilities

  • Basic ski/snowboard tuning, waxing and general equipment maintenance
  • Making/Answering customer phone calls with a positive and inviting tone of voice
  • Restocking delivery vehicles with extra equipment

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