Assistant Manager, Deli

Job Details
Job Location:    North End Store - Boise, ID
Position Type:    Full Time
Salary Range:    $23.07 Hourly
Job Shift:    Open Availability
Job Category:    Retail

DescriptionQualifications

Love great food and great people? As our Deli Assistant Manager (Front of House), you'll help lead the charge in creating an exceptional customer experience—keeping displays full, service fast, and smiles plenty. If you thrive in a busy environment and love connecting with customers while supporting your team, this is your chance to shine.

What You'll Do

• Assist in planning schedules and labor needs based on forecasted sales to ensure strong coverage and efficiency.
• Oversee the deli counter and sales floor to keep products stocked, rotated, and attractively displayed.
• Coach and train team members to deliver friendly, knowledgeable, and consistent customer service.
• Maintain food safety, sanitation, and cleanliness standards across all front-of-house areas.
• Help manage timecards, shrink reporting, documentation, and team huddles.
• Communicate daily with the Department Manager, Deli Kitchen, and other departments to ensure smooth operations.
• Resolve customer concerns with professionalism and a positive attitude.
• Support merchandising, promotions, and sampling efforts to engage shoppers and boost sales.
• Jump in wherever needed to maintain service flow and keep operations running strong.

What We're Looking For

• Strong knowledge of food safety practices and exceptional customer service standards
• Proven leadership skills with the ability to train, motivate, and hold staff accountable
• Friendly, professional communicator who enjoys connecting with customers and coworkers
• Organized multitasker who stays calm and focused in a fast-paced environment
• Detail-oriented, adaptable, and team-driven
• Proficient in Microsoft Office Suite and Microsoft Teams for communication and scheduling

Education & Experience

• High school diploma or equivalent
• At least 1 year of leadership or supervisory experience required
• Food service or retail experience encouraged
• Valid Food Handler's Card required; Knife Safety and ServSafe certification preferred
• Proficiency in Microsoft Office Suite required

Physical Demands & Working Environment

This role keeps you moving You'll be on your feet, lifting up to 50 lbs, reaching, bending, and using step stools or ladders as needed. Expect a lively grocery environment with plenty of interaction with coworkers, vendors, and customers. Proper personal protective equipment (PPE) is provided and used when working with equipment. It's a fast-paced, team-focused setting where no two days are the same.

Why Join Us

At the Co-op, food and community come together. Enjoy great perks like a store discount, quarterly bonuses, an extra $0.60/hour to spend in the store, plus insurance benefits and a 401(k). Join a friendly, hardworking team where your energy and leadership help create an outstanding customer experience every day.

Apply today and help make every visit to the Deli delicious

It is the policy of Boise Co-Op that qualified individuals with disabilities are not discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of Boise Co-Op to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Boise Co-Op is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the HR Department by phone

Boise Co-op is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.  The Boise Co-op participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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