Investment Operations and Billing Associate

1 week ago

Cincinnati, Ohio, United States Bartlett Wealth Management Full time $60,000 - $90,000 per year

This role is critical in ensuring accurate billing processes, maintaining portfolio management systems, and supporting operational excellence across the firm.

Key Responsibilities:Billing Management
  • Maintain and administer the Addepar billing system, including account setup, closure, and ongoing management.
  • Collaborate with the Billing Lead to execute quarter-end billing, prepare client invoices, and generate billing reports.
  • Upload invoices and reports to the client portal promptly and accurately.
  • Manage billing-related cases in CRM system.
Operational Support
  • Monitor custodian transactions for accuracy within Addepar.
  • Perform daily security setup in Addepar.
  • Provide backup and overflow coverage for the New Account team.
  • Create and maintain portfolio analysis views and reports in Addepar.
  • Serve as a system super-user for Addepar, ensuring best practices and efficiency.
  • Support additional projects and tasks as assigned by management.
Financial Coordination
  • Partner with the accounting team to maintain accurate revenue records.
Education & Experience
  • High School Diploma required; Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
  • Minimum 2 years of relevant experience in financial services or wealth management.
  • Familiarity with operations and back-office accounting/billing systems preferred.
Technical Skills
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Experience with portfolio management software; Addepar knowledge is a plus.
  • Familiarity with Schwab Advisor Services, Fidelity Wealthscape, and Laserfiche is advantageous.
Core Competencies
  • Strong attention to detail and mathematical aptitude.
  • Excellent problem-solving and project management skills.
  • Ability to prioritize and manage multiple projects in a dynamic environment.
  • Effective communication skills—both written and verbal—with professionalism and tact.
  • Collaborative team player with a positive, proactive attitude.
  • Highly adaptable, process-oriented, and committed to continuous learning.
What We Value
  • Initiative, accountability, and intrinsic motivation.
  • Commitment to delivering high-quality work and supporting team success.
  • Enthusiasm for learning and embracing change in a fast-paced environment.
Company Culture & Benefits

We believe in fostering a collaborative, inclusive, and growth-oriented environment. Our team values integrity, innovation, and continuous learning. We offer competitive compensation and benefits to support your professional and personal well-being.

  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability insurance, flexible spending accounts and the additional items below.
  • 401(k) retirement plan with company match and profit sharing
  • Generous paid time off and holidays
  • Paid parental and medical leave
  • Professional development and training opportunities
  • Supportive and collaborative team culture
  • Hybrid work schedule

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