Associate Dean, Clinic Operations and Quality of Care, and Associate Clinical/Clinical Professor, College of Dental Medicine

Responsibilities
The primary responsibilities of the Associate Dean of Clinic Operations and Quality of Care ( ADCOQC ) include: Administrative Oversee operation of an efficient, patient-centered dental practice that supports the educational mission of the College of Dental Medicine. Ensure high quality care and patient satisfaction. Stay current with federal and state healthcare, and safety regulations related to the Oral Health Center ( OHC ) facility and clinical operations. Develop and maintain clinical policy and procedures in compliance with applicable regulations. Monitor compliance with clinical policy and address incidences of noncompliance. Continually assess and improve operational processes. Oversee patient recruitment and retention. Responsible for a formal system of quality assurance and regular assessment of the quality of care delivered in the OHC . Produces and collects quality assurance data and reports regularly to the Clinical Operations and Patient Care Committee and the Assessment and Outcomes Committee, as well as the Dean of the College or her designee. Manage clinical risk management in the Oral Health Center. Monitor, report, and follow-up related to patient complaints and incident reports. Assure compliance and appropriate documentation to maintain accreditation status by the Commission on Dental Accreditation. Assist with the preparation and review of accreditation self-study documentation and participate in accreditation site visits. Oversee clinical technology and information systems including clinic management software with integrated electronic patient record, digital imaging, CAD / CAM , 3D printing, etc. Oversee recruitment and retention of clinical support staff. Oversee clinic material and instrument management. Oversee facilities and equipment management in the patient care clinic, simulation clinic, and support labs. Ensure clinic credentialing for faculty. Participate as a member of the CDM's Dean's Council and Dean's Leadership Council and serve on appropriate College and University Committees as assigned. Maintain a strong supportive relationship with other administrators, faculty, professional staff, and students. Provide onboarding for faculty and professional staff. Serve as liaison to appropriate testing agencies on issues related to clinical licensure examinations, mock boards, etc. Maintain membership in the American Dental Association, American Dental Education Association, Maine Dental Association, Greater Portland Dental Society, as well as other appropriate professional organizations. Financial Management Oversee financial plans and budgets for the Oral Health Center in concert with the Assistant Dean of Finance and Administration. Work closely with the Assistant Dean of Finance and Administration on matters related to dental and medical billing and compliance with state and federal regulations that apply. Strategic In collaboration with the Dean, Associate/Assistant Deans, and other appropriate individuals, develop and implement new strategic directions for the College. Ensure faculty and staff development and compliance with the Strategic Plan for the CDM . Provide direction and assistance in alignment of all faculty, staff, and programs with the direction of the Dean. Collaborate with Department Chairs to implement strategic initiatives and modern technology to benefit our patients and clinical education program. Develop positive and mutually productive relationships with appropriate individuals/groups on campus and in the broader community. Participate in the Dean's Leadership team to develop a mission-based strategy for allocation of resources. Commit to actively fostering a welcoming culture of inclusion and diversity. Special projects and other activities as assigned by the Dean. Demonstrate solid leadership in innovation, teaching, change management and financial management. Represent the college in the greater dental community and attend important college, university, and community events. Teaching Preclinical, clinical or didactic teaching role, consistent with area of expertise. SUPERVISION EXERCISED Direct supervision of three professional staff members, Assistant Director of CDM Information Systems, Associate Director of Clinical Affairs, and Assistant Director of Patient Services. Indirect supervision of professional staff members that report to the ADCOQC's direct reports.

Qualifications
Qualified candidates must possess a D.D.S./D.M.D. degree, or international equivalent. Specialists must have completed a CODA -accredited graduate program and be eligible for or Board Certified. The candidate must be eligible for and have active Maine Board of Dental Practice licensure (full/faculty) by the position start date. Candidates must demonstrate a passion for dental education and a leadership role in clinical operations. Other requirements include: Strong track record of excellence in leadership, teaching, service, patient care, and research and scholarship. Relevant teaching and management/administrative experience in an accredited college of dental medicine, or a combination of education and experience from which comparable knowledge and skills are acquired. Strong organizational, administrative, personnel, and budget management skills. Excellent oral and written communication and interpersonal skills. Demonstrated flexibility, creativity, resourcefulness, and problem solving skills. Extensive knowledge of health professions education, training, and research. Accreditation experience and knowledge of outcomes assessment. Excellent ability to understand and support the mission and operations of the College and University. Ability to deal effectively with a wide range of constituents within and external to the College and University. Ability to convene groups, obtain consensus, think and plan strategically, and lead with transparency. Demonstrated ability to be a positive, supportive role model for students. Preference will be given to candidates who have: Dental practice management experience. Successfully held leadership positions in dental education. Experience preparing accreditation self-study documentation and participating in accreditation site visits. Academic rank and salary will be commensurate with qualifications and experience. Background check required. Interviews of qualified candidates will begin August 15, 2023 and continue until the position is filled.

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