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A014 - ITAM Desktop Tier III Technician
12 hours ago
Dice is the leading career destination for tech experts at every stage of their careers. Our client, V-Soft Consulting Group, Inc, is seeking the following. Apply via Dice today
ITAM Desktop Tier III Technician (Hybrid)
Primary Location: Washington, District of Columbia
V-Soft Consulting is currently hiring for a
ITAM Desktop Tier III Technician
for our premier client in
Washington, District of Columbia
.
WHAT YOU'LL NEED:
Technical Requirements And Certifications »
Preferred:
- ITIL v4 Foundation Certification.
- CompTIA A+ Certification or equivalent technical support certification.
Education And Experience »
- Minimum 5 years of experience in providing help desk support for Windows operating systems.
- Strong understanding of endpoint protection and management tools.
WHAT YOU'LL DO:
Job Responsibilities:
Advanced Imaging, Configuration, and Deployment:
- Perform advanced imaging and configuration of Windows-based desktops and laptops.
- Deploy and set up hardware, ensuring all devices are properly configured.
Break/Fix Troubleshooting and Tier III Support:
- Provide Tier III support for escalated technical issues.
- Diagnose and resolve advanced problems with Windows operating systems and desktop applications.
Onboarding and User Support:
- Support onboarding by configuring and deploying user-specific hardware and software.
- Provide guidance and training to end-users.
IT Asset Management:
- Maintain accurate records of deployed IT assets in asset tracking tools.
- Support asset lifecycle management, including procurement and decommissioning.
Process Improvement and Collaboration:
- Proactively identify opportunities for system modifications and process optimizations.
- Collaborate with network and development teams to align technical solutions with business goals.
Interested?
Qualified candidates should send their resumes to
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call .
