Lead Water Mitigation Technician

7 days ago

Erlanger, Kentucky, United States Paramount Restoration LLC Full time

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Company Overview:

Paramount Restoration is a leading water mitigation company located in Erlanger, Kentucky. We specialize in providing prompt and professional restoration services to residential and commercial properties in the Northern Kentucky - Greater Cincinnati area. Our team is dedicated to delivering exceptional customer service and ensuring the highest quality of workmanship.

Benefits/Perks

  • Flexible Schedule
  • Competitive Pay
  • Career Advancement
  • Free Uniforms
  • Profit Sharing
  • Paid Training & Development

Job Summary

We are currently seeking a skilled and experienced Lead Water Mitigation Technician to join our team. As a Water Mitigation Technician at Paramount Restoration, you will play a crucial role in mitigating water damage, restoring properties, and providing excellent customer service. You will work in a dynamic and fast-paced environment, utilizing industry-leading equipment and techniques to effectively manage water-related emergencies.

Responsibilities

  • Communicate with customers, explain procedures, and communicate with claim adjusters when needed.
  • Ability to lead, teach, and instruct Technicians
  • Ability to coordinate and lead water mitigation projects, completing them in a timely manner while adhering to industry standards
  • Conduct thorough inspections to identify potential hazards and safety concerns
  • Document all project activities, including moisture readings, photos, and job progress.
  • Maintain vehicle and equipment being used (daily maintenance and cleaning)
  • Provide quality customer service, address customers' concerns, and ensure satisfaction
  • Write estimates for projects and complete proper documentation and paperwork

On Call:

All technicians are required to be in an on-call rotation schedule for after hour emergency service calls. Technicians will receive a bonus for going out to calls.

Qualifications

  • Lead Water Mitigation Tech experience
  • IICRC certifications preferred
  • Strong leadership and crisis resolution skills
  • Familiar with restoration management software (Encircle, Albi) preferred
  • Ability to break large projects into small steps
  • Valid Drivers License
  • High school diploma/GED

Physical and Work Environment Requirements:

  • Ability to work safely with Chemicals
  • Ability to move up and down a latter if needed to remove ceilings and enter attics
  • Ability to work in confined spaces (e.g., crawls spaces under buildings)
  • Ability to lift 50-75 lbs. regularly and occasionally lift lbs. with another team member.

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