FOH Manager

2 weeks ago

Sarasota, Florida, United States Duff's Famous Wings Full time $52,000 - $60,000 per year

Front of House (FOH) Manager – Duff's Famous Wings (Sarasota, FL)

Lead, Inspire, and Grow with a Legendary Brand

Duff's Famous Wings, a staple in the Buffalo-style wing scene for over 50 years, is expanding in Tampa—and we're looking for an energetic, guest-focused Front of House (FOH) Manager to lead our hospitality team This is more than just a job—it's an opportunity to be part of a dynamic, fast-growing restaurant group known for excellence, legendary service, and award-winning wings.

If you're a people-first leader who thrives in a fast-paced, high-volume environment and takes pride in delivering exceptional guest experiences, this role is for you.

Deliver Legendary Hospitality – Set the tone for a welcoming, high-energy atmosphere where guests feel valued and want to return.

Lead & Develop a Winning Team – Recruit, train, and mentor a top-tier FOH staff that consistently delivers warm, attentive service.

Ensure Seamless Operations – Oversee all FOH activities from open to close, including host, bar, and server teams.

Drive a Memorable Guest Experience – Maintain service excellence by observing floor operations, resolving issues quickly, and engaging with guests.

Support Team & Scheduling – Create schedules that support high performance and team morale, while maintaining labor goals.

Uphold High Standards – Ensure cleanliness, safety, and compliance with health codes and brand policies in all guest-facing areas.

Coordinate with BOH – Partner with the Kitchen Manager to ensure smooth communication and food quality from the kitchen to the table.

Key Responsibilities:

  • Build and foster a positive, guest-focused FOH culture.
  • Lead by example—greet guests, jump in to assist servers, and maintain visibility during peak hours.
  • Ensure onboarding, ongoing training, and development for all FOH staff.
  • Monitor dining room flow and guest satisfaction throughout service.
  • Manage reservations, waitlists, and large party accommodations.
  • Maintain facility appearance and manage basic FOH maintenance or cleaning needs.
  • Handle guest concerns professionally and follow through to resolution.
  • Collaborate with management team on promotions, events, and operational improvements.
  • Conduct regular team meetings and performance check-ins.
  • Ensure compliance with ServSafe and other applicable certifications and safety standards.

Who You Are:

  • Experienced Leader – 1+ years in a FOH Manager or supervisory role in a high-volume, full-service restaurant.
  • Hospitality-Driven – You create a friendly, engaging environment for both guests and staff.
  • Detail-Oriented Organizer – You manage floor plans, guest flow, and service execution with ease.
  • Excellent Communicator – Clear, positive, and professional with guests and team members alike.
  • Team Builder – Skilled in training, motivating, and managing FOH teams to achieve top performance.
  • Calm Under Pressure – You thrive in busy environments and can think on your feet.
  • Skilled in both Toast POS and Resy reservation systems

Why Join Duff's Famous Wings?

  • Be Part of an Iconic Brand – Duff's is a Buffalo staple with a cult following and rich tradition.
  • Opportunities for Growth – We're expanding, and leadership roles will grow with us.
  • Competitive Pay + Bonuses – We reward performance and leadership.

Ready to Lead the Front Lines of Hospitality?

If you're passionate about great service, team leadership, and working in a fun, high-energy environment, we want to hear from you.

Apply now and let's make great things happen together.

Job Type: Salary

Pay: From $52,000 - $60,000

Expected hours: 45 per week

Job Type: Full-time

Pay: $52, $60,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Work Location: In person

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