Senior Account Project Manager

POSITION SUMMARY

Are you a master multitasker who thrives at the intersection of creativity, strategy, and execution? Pace is looking for an embedded Senior Project Manager II / Account Manager to be embedded onsite with our client in Celebration, FL, 4 days per week with 1 day working from home. All candidates considered must live within commuting distance to Celebration, FL.

This is a dynamic hybrid role that blends the best of both worlds: exceptional project management with strategic client leadership. It is responsible for leading cross-functional teams, managing complex digital and creative initiatives, and building lasting client partnerships rooted in trust, collaboration, and results.

Acting as both project lead and primary client liaison, you will define project scope, develop executional strategies, and ensure on-time, on-budget delivery of high-quality work across diverse deliverables that wows our client - ranging from brand and social content to websites, videos, marketing campaigns, and digital tools. This role demands a proactive problem solver with a passion for organization, communication, and client success.

ESSENTIAL FUNCTIONS

Project Management Leadership

• Lead end-to-end project management efforts, including scoping, planning, scheduling, and resource allocation.
• Develop and maintain comprehensive project plans that ensure clarity, accountability, and efficiency across teams.
• Utilize best-in-class project management methodologies (Agile, Scrum, or hybrid models) to manage workflow and deliverables.
• Partner with internal teams—creative, strategy, development, performance media, analytics, and production—to ensure seamless project execution.
• Identify and mitigate risks early through proactive communication and problem-solving.
• Maintain accurate financial oversight, managing budgets, burn reports, and timelines to ensure profitability and efficiency.
• Leverage project management tools (Adobe Workfront) to assign tasks, monitor progress, and report performance metrics.
• Continuously refine project management processes and tools to drive operational excellence.

Client Relationship & Account Management

• Serve as the primary day-to-day contact for assigned accounts, managing communications and expectations with professionalism and empathy.
• Build strong, consultative relationships with clients by understanding their business goals, challenges, and opportunities.
• Align project strategies with client objectives, ensuring every deliverable drives measurable value and success.
• Anticipate client needs and proactively present strategic and creative solutions that enhance performance and foster growth.
• Facilitate productive meetings, presentations, and reviews—clearly articulating project updates, risks, and recommendations.
• Collaborate with leadership to identify and pursue opportunities for account expansion, retention, and innovation.
• Promote transparency, trust, and alignment through consistent communication and documentation.

QUALIFICATIONS

Education

• Bachelor's degree in Project Management, Marketing, Communications, or a related field
• PMP or Scrum Master certification preferred

Experience

• 7+ years of experience in digital or integrated project management within an agency or marketing environment
• Experience with Adobe Workfront or similar project management platforms preferred

Skills

• Passion for learning, adapting, and driving continuous improvement
• Impeccable communication and relationships
• Expert in project planning, scoping, scheduling, and resource management
• Strong client relationship management and communication skills
• Proven track record of leading cross-functional teams to deliver exceptional results
• Deep understanding of digital marketing and content production workflows
• Financial acumen for managing budgets, estimates, and profitability
• Exceptional organizational, analytical, and time management skills
• Excellent written, verbal, and presentation abilities
• Comfortable managing multiple concurrent projects in a fast-paced, evolving environment
• Strategic thinker who anticipates challenges and identifies opportunities
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

WHAT WE OFFER

• The salary for this position will range from $90,000-$97,000 in the Orlando, FL area depending on experience and education.
• A full suite of benefits is available following one full month of employment including medical, dental, vision, 401(k) with profit sharing, and other ancillary benefits. We even have a Life Balanced Account where you can get reimbursed for things like groceries or a haircut (yes, really)
• PTO: Vacation, Recharge, Safe & Sick Time, Flexible Holidays + 10 standard paid holidays and a paid Day of Service
• Free financial wellness and planning and a robust EAP

ABOUT PACE

Pace is a leading integrated marketing agency & digital storytelling powerhouse. We specialize in brand storytelling and deliver results by continually creating better customer experiences for our clients. We connect the dots across an integrated marketing ecosystem using our six key service areas: strategy, creative, media, social, technology, and analytics.

Don't meet every single requirement? At Pace we are committed to building a diverse, inclusive, and genuine workplace, so if you're enthusiastic about this role but your experience doesn't align perfectly with every qualification in the job description, we urge you to apply regardless. You may be just the right candidate for this or other roles we have available.

Pace is an equal employment opportunity employer is committed to providing equal employment opportunities to all employees and applicants. Pace does not discriminate against employees or job applicants based on age, ancestry, color, religious creed, race, sex, genetics, gender, sexual orientation, gender identity and gender expression, national origin, marital status, disability status, military or veteran status or any other status or condition protected by applicable federal or state statutes.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.