Help Desk Technician

Position Title:Help Desk TechnicianLocation:Austin, TX (onsite)Position Status:Contract-to-HirePosition DescriptionOur public sector client in Austin, TX is seeking aHelp Desk Technicianto join their technical support team for a 6-month contract, with a strong likelihood of conversion to full-time employment. This is anonsiteposition supporting day-to-day IT...

JOB TITLE:Help Desk 1 TechnicianCAYUSE COMPANY:Cayuse Civil Service, LLCLOCATIONAustin, TXSALARY:$ $22.34EMPLOYEE TYPE:Full-Time Hourly Non-ExemptThe Help Desk 1 Technician is integral to the IT infrastructure's operations at our client's Community Development Agency. The primary focus of this role is to provide front-line technology support by answering and...

Job Title: Help Desk Technician IOnsiteLocation: Austin, TXOverview:We are seekingtwo (2) Help Desk Technicians (Level 1)to provide front-line technical support in a professional, fast-paced environment. Ideal candidates will have strong customer service skills, hands-on troubleshooting abilities, and a desire to grow within the...

Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer's issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer configurations, break/fix...

Technical SupportProvide advanced and escalated technology service supportperform complex hardware, software, and applications support and preventative maintenanceLog tickets (from phone calls, e-mail, voicemail, walk-ins) with appropriate content, priorities, impact, etc.Triage and troubleshoot customer issues; Escalation point as Tier 1/2 SupportImplement...

requires the services of2 Help Desk 1, hereafter referred to as Candidate(s), who meets the general qualifications ofHelp Desk 1, Technical Services, Help Desk and Operationsand the specifications outlined in this documentProvides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering...

TCEQ - Help Desk Administrator Organization: TEXAS COMMISSION ON ENVIRONMENTAL QUALITYPrimary Location: Texas-AustinWork Locations: RMT Headquarters 12100 Park 35 Circle Austin 78753Job: Computer and MathematicalEmployee Status: RegularSchedule: Full-timeStandard Hours Per Week: 40.00State Job Code: 0230Salary Admin Plan: BGrade: 18Salary (Pay Basis): 4, ,...

RoleThe Service Desk Technician supports our consulting teams by providing first line support of client requests received by email, ticket or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot and resolve primarily Tier 1 issues, including password resets, email access issues, authentication...

Position SummaryAt UPLIFT Desk, we're not just building ergonomic workstations—we're shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we've grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession,...

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