Design-Build Sales Account Manager

6 days ago

Marietta, Georgia, United States Custom Dwellings, Inc. Full time $72,800 per year

Job Overview

Custom Dwellings is a small (but growing) residential design-build company located in Marietta, Georgia. For the past 19 years, we've specialized in award-winning higher end projects ranging from kitchens and bathrooms, porches, whole house remodels, new builds, and everything in-between. Custom Dwellings is known for quality design, construction, and customer service.

The Design-Build Sales Account Manager works closely with both the Design Department and Build Departments and serves as the primary liaison between Custom Dwellings and its clients, ensuring a positive customer experience, from the initial estimate through project completion and beyond, fostering loyalty and repeat business.

Duties

  • CLIENT RELATIONSHIP MANAGEMENT
  • Develop sales pipeline: Attend networking events, trade shows, etc.,
  • Primary point of contact: Serve as the main contact for all client inquiries, concerns, and needs throughout the remodeling process.
  • Client Advocacy: Act as the client's champion internally, ensuring their needs are understood and met by the various project teams.
  • PROJECT COORDINATION AND MANAGEMENT SUPPORT
  • Project oversight: Plan for and monitor project progress to ensure it aligns with client expectations, timelines, and budgets.
  • Coordination with Internal Teams: Collaborate closely with the design team and estimator to prepare accurate bids and proposals, coordinate with project managers to ensure seamless project delivery.
  • Issue Resolution: Promptly address and resolve any client issues or escalations during the project to maintain high satisfaction levels.
  • STRATEGIC PLANNING AND ADMINISTRATION
  • Documentation and Reporting: Maintain detailed and accurate records of all client interactions, project status, and financial data using a CRM system.

Requirements

  • 3 years + of client account management, sales or sales-adjacent experience (can be in architecture, construction, design, showroom, or other, if experience fits or can fit above responsibilities).
  • Organized and results-oriented. Familiarity with project scheduling and deadlines.
  • Familiarity or experience with design software, BuilderTrend, and CRM is a plus.

Compensation for this role is market-competitive with incentives for performance.

Experience and skills will determine compensation rate.

Flexibility of schedule is available.

If you are passionate about driving sales success through innovative solutions and exceptional customer service, we encourage you to apply for the Design-Build Sales Account Manager position today

Job Type: Part-time

Pay: $ $35.00 per hour

Benefits:

  • Flexible schedule

Ability to Commute:

  • Marietta, GA Required)

Ability to Relocate:

  • Marietta, GA 30066: Relocate before starting work (Required)

Work Location: Hybrid remote in Marietta, GA 30066

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