Staff Technical Program Manager, Go

9 hours ago

San Francisco, California, United States Superhuman Full time $232,000 - $319,000
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.
About Superhuman
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at
The Opportunity
We're on a mission to transform how the world communicates—and we need a Staff Technical Program Manager to shape the future of Go.
You'll be at the heart of our AI platform, orchestrating the delivery of breakthrough capabilities that put AI assistance directly into people's workflows. Working across engineering and product teams, you'll bring first-party innovations, strategic integrations, and ecosystem partnerships to life—turning ambitious ideas into products that millions depend on daily.
You're joining a team that's redefining what AI can do in the places people actually work. This requires a TPM who can connect the dots across our entire engineering organization—aligning distributed teams, navigating complex dependencies, and driving toward a unified vision where AI doesn't just assist, but truly amplifies human potential.
Key Responsibilities
  • Drive end-to-end product delivery. Own the program management of complex, multi-quarter product initiatives from concept to launch. Coordinate across engineering, design, research, data science, and go-to-market teams to ship high-quality products on time. Maintain clear visibility into milestones, dependencies, and risks throughout the product lifecycle.
  • Translate product vision into executable plans. Partner with product leaders to break down ambitious product strategies into phased delivery plans with clear success metrics. Identify critical path items, resource needs, and technical dependencies. Ensure engineering teams have the context and clarity needed to make autonomous decisions.
  • Manage technical and product trade-offs. Work closely with engineering and product management to evaluate scope, timelines, and quality trade-offs. Help teams make informed decisions about technical debt, feature completeness, and launch readiness. Balance business urgency with sustainable engineering practices.
  • Instrument and analyze product success. Collaborate with data teams to establish measurement frameworks, tracking plans, and success metrics. Conduct post-launch reviews to evaluate impact, gather learnings, and inform future iterations. Turn data insights into actionable product improvements.
Qualifications
  • 7+ years driving security or privacy programs in fast-scaling tech companies—whether as a TPM, Security Program Manager, or in product operations roles where you've tackled compliance, risk management, or security initiatives.
  • A track record of designing systems that scale. You've built frameworks, processes, or tools that made it easier to adopt and helped organizations move faster while staying protected.
  • The ability to speak multiple languages fluently: technical concepts, business priorities, regulatory requirements, and executive strategy. You translate between these worlds effortlessly, building bridges where others see barriers.
  • You're a self-starter who connects dots others miss. You don't wait for perfect instructions—you gather context, identify gaps, and chart the path forward. You juggle multiple high-stakes initiatives without dropping balls or losing sight of strategic goals.
  • Data informs your decisions, relationships drive your impact. You bring metrics and evidence to discussions, but you know that influencing change requires understanding what motivates different stakeholders. You adapt your approach based on what each audience needs to hear.
  • You thrive in ambiguity and move with urgency. Shifting priorities don't rattle you—they energize you. You bias toward action while maintaining the strategic perspective to know when to slow down and get alignment.
Compensation & Benefits
Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities
​For North America
Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
 
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.
 
United States:
Zone 1: $232,000 – $319,000/year (USD)

We encourage you to apply
 
At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act.
 
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