Patient Access Representative
7 days ago
Job Details
About the RoleAre you a student interested in healthcare, administration, or customer service? Join our team as a Patient Access Representative, where you'll be the first point of contact for patients and families entering our facility. This role is perfect for students who want hands-on experience in a medical setting while developing professional communication, organization, and computer skills.
What You'll Do
• Greet patients and visitors with a friendly, professional attitude
• Register patients for appointments, procedures, or hospital admissions
• Verify patient information and insurance coverage
• Collect co-pays and ensure accurate billing information
• Answer phones and direct calls to the appropriate departments
• Maintain confidentiality and follow HIPAA guidelines
• Collaborate with nurses, providers, and administrative staff to ensure smooth patient flow
What You'll Gain
• Real-world experience in healthcare operations and patient care support
• Exposure to medical terminology and electronic health record (EHR) systems
• Development of strong communication, multitasking, and problem-solving skills
• A supportive environment that values teamwork and learning — perfect for students pursuing healthcare, business, or related fields
Job Description
What We're Looking For
• Current college student (preferably in healthcare, business, or related area)
• Strong communication and interpersonal skills
• Ability to work accurately in a fast-paced environment
• Basic computer proficiency (Microsoft Office, data entry)
• Positive attitude and professional demeanor
• Availability to work evenings, weekends, or flexible shifts
Preferred but Not Required
• Previous experience in customer service, retail, or administrative work
• Familiarity with medical or insurance terminology
Why You'll Love Working Here
• Flexible scheduling around school commitments
• Supportive supervisors who value learning and growth
• Opportunity to explore healthcare careers from the front lines
• Team-oriented, mission-driven workplace that makes a difference every day
Work Shift
Rotating (United States of America)Worker Sub Type
RegularEmployee Entity
Primary Location Address
900 Walnut Street, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
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