Patient Access Representative
5 days ago
Company Overview:
Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
All employees are eligible for medical coverage on their first day In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.
Job Overview:
Shriners Children's Philadelphia is where hope and healing meet. Our team of highly specialized physicians provides comprehensive care for children with fractures, sports injuries, orthopedic conditions, scoliosis, spinal cord conditions, and spine injuries.
We are seeking a full time Patient Access Representative to join our team
The Patient Access Representative is the first person that our patients and caregivers will have the opportunity to interact. This position provides support to our patients as they are experiencing a life changing event. The support is accomplished by working with the caregiver to schedule appointments, perform pre-registration and registration of new and existing patients, and providing patients with information regarding access to additional external financial resources. In this position, you will have the opportunity to support our patients with issues dealing with scheduling and questions for the provider(s). In addition, you will maintain compliance with hospital and regulatory agencies by obtaining various consents.
Responsibilities:
- Processes appointment requests for all types of outpatient appointments for new and established patients
- Obtains patient concents
- Performs registration of patients
- Completes verification of insurance prior to patient arrival for services
- Identifies uninsured patients to perform financial counseling
- Assists with completing applications for external sources
- Other duties as assigned
Qualifications:
Education
High School diploma/GED required
Associate's preferred
Experience
Bilingual (English/Spanish) preferred
2 years experience in scheduling and registration required
2 years experience general office/clerical skills required
Shriners Children's is an EOE/Drug-Free, Smoke-Free Workplace.
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