Food Service Room Service Assistant

Hourly Pay Range:

$ $ The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Food Service Room Service Assistant
• Location: Arlington Heights, IL
• Per Diem
• Hours: As needed
• Required Travel: No

A Brief Overview:

Reporting to the Clinical Nutrition Manager assists the department in the clerical aspects of preparation for patient meal service through accurate menu processing and assisting patients with menu selections.

What you will do:

• Reviews the hospital in- patient diet report twice daily to determine if patients have diet orders and their accuracy. Receives requests for diet changes via computer, fax; or written format during downtime. Makes necessary diet changes, keeps "Enter/Edit" computer screen and Room Service Order System updated and documents the number of meals served each day.
• Promptly and courteously takes calls and offers assistance to patients and/or patient's family for menu requests, processes orders and ensures that the menu order is accurate. Assists patients with telephone call backs or personal contact, solves customer problems as appropriate.
• Evaluates patient menu selections, taking into consideration the nutritional needs of each patient and follows standard procedures for diet patterns.
• Adheres to all Northwest Community Hospital and Food Service & Nutritional departmental standards, policies, and procedures.

What you will need:

• High School Required
• 1 Year Previous customer service experience Required.
• Demonstrates strong interpersonal communication skills with hospital staff, patients, and families.
• Strong organization/priority-setting skills and attention to details.
• The written and verbal communication skills necessary to convey information in a clear and concise manner.
• Good computer skills with the ability to functionally navigate multiple computer software systems with accurate keyboard skills.
• Ability to learn to successfully perform the Representative Functions and competencies of the job within 3 months of hire required.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit

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When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (

) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.