Administrative Assistant/Social Media Coordinator

2 days ago

Worcester, Massachusetts, United States Worcester Music Academy Full time

The Worcester Music Academy is seeking a dynamic, creative and professional person to join our musical family as an Administrative Assistant and Social Media Coordinator. This is a part-time salaried position (approximately 32 hours per week). Applicants should email resume and cover letter detailing their interest and qualifications for the position. No phone calls please.

Duties Include:

  • Scheduling lessons for students, which includes but is not limited to:
  • Answering the phone and returning phone calls
  • Collecting payments
  • Sending email/text confirmations and reminders
  • Creating calendar entries for lessons
  • Maintaining teacher and student records
  • Monitoring door and checking in students for lessons
  • Checking and replying to WMA general email
  • Sales and customer service for current and prospective students/parents (greeting students, explaining policies and procedures, asking and answering questions, providing tours of the school, etc.)
  • Opening/closing the school (involves daily and weekly cleaning/disinfecting and taking out garbage)
  • Maintaining supplies (cleaning, office, marketing, etc.)
  • Creating content for and managing social media channels and newsletter (Taking pictures/videos around the school, creating fliers on Canva, writing captions for posts, etc.)
  • Recording classes and workshops on Zoom
  • Communicating with the Director to discuss plans for the Academy's and students' success
  • Report completed tasks to the Director via Google Docs
  • Event setup, cleanup, and supervision

Potential for growth. Additional duties possible based on experience (marketing, community outreach, programming). Position could evolve into other areas depending on interest and experience.

Hours: Monday-Friday (typically 2-8pm); exact hours subject to change depending on enrollment and time of year

Requirements:

  • Must be reliable, responsible, and professional
  • Must have good people skills and enjoy being around children
  • Should have working knowledge of technology and software (computer skills, landline phone skills, picture/video taking/editing, Google Drive platform, Zoom, Canva, etc.)
  • Must have strong social media skills (understanding the various platforms like TikTok, Facebook, Instagram, and Bluesky)
  • Must be organized, detail-oriented, have strong time management skills, have the ability to multitask, and be able to work independently
  • Must have strong written and verbal communication skills
  • Music background a plus, but not required
  • Prior experience working with children in an educational setting or in an administrative capacity a plus
  • Must pass CORI and be legally allowed to work in the US
  • Spanish speaking skills a plus
  • High school diploma or equivalency required; bachelor's degree a plus
  • References required
  • Will train successful candidate

Additional Perks:

  • 3 weeks of paid vacation (school vacation weeks)
  • 5 sick days
  • Paid holidays when school is closed
  • Discount on music lessons
  • Free practice space

Job Type: Part-time

Pay: $30,000.00 per year

Expected hours: 32 per week

Benefits:

  • Employee discount
  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

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