Assistant General Manager

2 weeks ago


Scottsdale, Arizona, United States Lolo's Chicken & Waffles Full time $45,000 - $60,000 per year

Job Description: We are looking for a strong individual to assist the general manager with the day-to-day operations of the restaurant; including staff management, customer service and inventory.

Responsibilities:

  • Hire, train and mentor new staff, set job expectations and conduct performance reviews
  • Resolve guest questions and complaints and ensure a positive dining experience
  • Place orders for ingredients, utensils and equipment and manage inventory
  • Schedule shifts and assign table sections to waitstaff
  • Manage payroll
  • Ensure the restaurant follows health and safety regulations
  • Record income and expenses, and balance cash registers
  • Coordinate between back- and front- of- house staff
  • Use problem-solving and decision-making skills to resolve issues

Qualifications

  • Strong leadership skills
  • Excellent communication and interpersonal skills
  • Ability to motivate and lead a team
  • Strong customer service orientation
  • Passion for the hospitality industry
  • Ability to thrive in a fast-paced environment
  • Previous supervisory experience in a restaurant
  • Experience using payroll software
  • Accounting and arithmetic skills
  • Bachelor's Degree in hospitality management or related field preferred


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