Regional Director of Operations

1 week ago


Omaha, Nebraska, United States Night Cap Management Full time $80,000 - $120,000 per year

Regional Director of Operations

Location: Multiple Properties (Extensive Travel Required)

Company: Nightcap Management

About the Role

Are you a strategic leader passionate about hospitality excellence? As Regional Director of Operations at Nightcap Management, you'll oversee multiple properties, ensure brand compliance, and mentor teams to deliver exceptional guest experiences. This role requires adaptability, strong leadership, and a commitment to operational excellence in a dynamic, fast-paced environment.

Key Responsibilities

Leadership & Oversight:

- Direct property operations and enforce company and brand mandated policies.

- Serve as interim General Manager during vacancies.

Quality & Compliance:

- Conduct audits and monitor staff performance for efficiency and brand standards.

- Promote safe work practices and enforce company standards.

Training & Development:

- Support and train teams across departments (Front Desk, Housekeeping, Breakfast, Laundry).

- Provide guidance, performance feedback, and professional development opportunities.

Reporting & Analysis:

- Prepare operational reports and analyze expenditures for budget compliance.

- Ensure accurate and secure file management and maintain confidentiality.

Travel:

- Extensive travel with flexibility for extended stays across multiple properties.

Additional Duties:

- Serve as backup for any operational area on short notice.

- Complete projects and tasks assigned by senior leadership.

Requirements

  • Proven experience managing multi-property portfolios or hotel operations. Minimum of 3 years IHG and or Hilton General Manager experience.
  • Minimum 45 hours per week with flexibility for evenings, weekends, and holidays.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to travel extensively and adapt to dynamic environments.
  • Physical ability to lift up to 40 lbs. and navigate multi-story properties.

Why Join Us?

  • Work with award-winning properties in a collaborative, professional environment.
  • Competitive compensation, growth opportunities, and professional development programs.
  • Make a significant impact across diverse properties and shape operational success.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Relocation assistance
  • Vision insurance

Experience:

  • Hotel management: 3 years (Required)

Ability to Relocate:

  • Omaha, NE 68130: Relocate before starting work (Required)

Willingness to travel:

  • 50% (Required)

Work Location: In person



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