Housing Assistant

Who We Are
Join the Team – Make A Difference Work at AID Atlanta, an affiliate of AHF.

AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast's oldest, largest, and most comprehensive AIDS Service Organization.
Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast. AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.
The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.
AID Atlanta's Core Values

• Respect
• Compassion
• Service
• Integrity

If you would like to be a part of fostering empowerment in someone's life, AID Atlanta is the place for you.

YOUR CONTRIBUTION TO OUR SUCCESS
Job Summary
The Housing Assistants will review, process and approve applications for housing assistance for Financial and TBRA programs. They will coordinate with referring case managers to ensure applications are complete and meet the standards for each program in terms of eligible clients. They will be responsible for ensuring that all needed payments for clients are communicated to the finance department so that financial assistance checks can be processed effectively. They will be responsible for getting the payments out to the respective landlords, vendors, etc. on behalf of approved clients. The Housing Assistant works directly with Housing Management to provide eligible members access to financial assistance that will help them to maintain current housing and /or prevent utility cessation.

Essential Duties And Responsibilities

• Process, verify eligibility and select appropriate member applications for financial assistance.
• Complete required documentation, tracking, monitoring and reporting for grant purposes.
• Communicate with Case Managers, Program Managers and Members regarding the outcomes of financial assistance applications.
• Maintain proper record maintenance, current and archived, in compliance with HIPAA standards for all financial assistance programs.
• Conduct 6 month reviews for recipients of financial assistance.
• Communicate with members, landlords, utility companies and medical providers in order to obtain information needed for housing/file records (i.e., updated billing information, verification of receipt of check)
• Work with The Finance Department to coordinate the processing of checks to ensure that financial assistance payments are made in a timely manner.
• Interface with other HOPWA funded agencies to ensure that services are not duplicated.
• Conduct internal quality assurance Chart Audits.
• Responsible for ensuring that transportation assistance is available as budget permits.
• Maintain records of approvals and denials for applications related to HOPWA funding.
• Set up TBRA Case Files, calculate subsidies and prepare contracts for all approved TBRA Members.
• Schedule and facilitate face to face orientations with new TBRA Members to discuss contracts, goals and program expectations.
• Process contract addendums and inform all parties involved of changes to TBR contracts including Landlords, Case Managers and Members.
• Notify the Housing Manager and/or Associate Director of Housing of any problems, concerns, support needs, and/or trends related to Housing.
• Obtain information from Case Managers on progress toward achieving goals and any updated information associated with the case.
• Document all work done with and on behalf of members into agency client database system in accordance with documentation standard.
• Provide new employee and continuing education training for Case Managers on financial applications and processes in collaboration with Management.
• Organize and facilitate Workshops and Trainings for all approved TBRA Members.
• Submit monthly spreadsheets on Financial and TBRA Assistance to Housing Management as required.

ADDITIONAL FUNCTIONS

• Assist Associate Director of Housing in preparation for and during HOPWA Audits
• Actively participate as a member of Housing's multi-disciplinary team
• Prepare all mandated reporting as required by supervisor, contract agency and funding agency
• Attend monthly individual supervision with Housing Manager
• Attend monthly group supervision with Associate Director
• Attend monthly Department of Member Services meeting
• Attend monthly required meetings and trainings
• Attend monthly all-agency meeting
• Other special projects, duties and responsibilities, as needed

SUPERVISORY RESPONSIBILITIES

• This employee will not have any supervisory responsibilities.

QUALIFICATIONS:
Education & Work Experience

• High school diploma or equivalent with two years working in the social service field
• Experience with the terminally ill, knowledge of AIDS program development and non- profit service agency preferred.
• Considerable skill in developing and maintaining databases and spreadsheets in Microsoft Excel.
• Knowledge of the housing-related difficulties affecting the well-being and health status of individuals with HIV.
• Considerable skill in locating and developing housing resources.
• Ability to communicate with clients and case managers on housing related issues.
• Working skill in communicating effectively with a wide variety of service providers.
• Ability to work independently and to meet deadlines on multiple tasks.
• Bi-lingual preferred but not required

AHF Commitment
We at AID Atlanta and AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.