Inside Sales

Company Summary
For over 40 years CS-amsco has continued to serve the Municipal Water and Wastewater Industry in Southern California and Southern Nevada. We have extensive experience in providing valves and actuators for Municipal applications, spanning industries such as Pulp and Paper, Power, HVAC, and OEM equipment manufacturing.

Key Duties And Essential Functions

• Point of contact for incoming calls, emails, and online communication from customers and manufacturers.
• Proactively engage with prospective and existing customers via phone, email, and virtual meetings
• Build and maintain strong customer relationships by providing timely support, addressing concerns, and offering tailored solutions.
• Collaborate with Outside Sales and Project Managers to meet and achieve monthly and quarterly sales targets, contributing to the overall growth of the business.
• Prepare quotes for customers and enter orders, maintaining accurate and up-to-date records.
• Attend periodic training and/or sales meetings (some travel required, a few days per year)
• Assist preparing customer required paperwork and materials
• Order follow up and tracking
• Provide information to Accounting for forecasting
• Work with Management and Outside Sales to increase sales and meet manufacturer goals
• Stay up to date on product knowledge, industry trends, and competitor offerings to effectively position solutions.

Required Qualifications

• High School Diploma
• Experience with Office 365
• Experience with CRM and Order Entry Software
• Excellent verbal and written communication skills
• Highly organized with the ability to manage multiple tasks and priorities

Preferred Qualifications

• College degree
• 3-5 years' experience in Inside Sales or related customer- facing role
• Math Skills with Percentages
• Ability to work in a fast-paced, target driven environment

Physical Demands
Physical Demands and Work Environment:

• Sitting for Long Periods: Inside sales roles typically involve extended periods of sitting at a desk, working on a computer, and speaking on the phone. This sedentary nature can occasionally lead to discomfort or strain, especially if ergonomic considerations aren't addressed.
• Use of Hands and Fingers: Frequent use of hands and fingers is required for typing, using a computer mouse, and handling paperwork. Fast and accurate data entry skills are often needed.
• Visual Strain: Significant screen time is common in inside sales roles, which may lead to eye strain. Regular breaks are encouraged to reduce this strain.
• Talking and Hearing: Inside sales staff spend a lot of time on the phone with clients or team members, requiring clear and effective verbal communication. Listening attentively is also essential.
• Light Lifting: Light lifting, such as moving office supplies or product samples (if applicable), may occasionally be required.

Working Conditions

• Office Environment: The job is typically performed in an office setting, which is usually climate-controlled, well-lit, and equipped with standard office furniture and technology.
• Noise Level: Noise levels are generally moderate.
• Technology Use: The use of computers, phones, and CRM (Customer Relationship Management) software is central to the role. Inside sales reps must be comfortable navigating multiple platforms to manage leads, track sales, and communicate with customers.
• High Mental Focus: Inside sales requires maintaining a high level of focus, multitasking between phone calls, emails, and CRM systems.
• Collaboration: Inside sales teams frequently collaborate with other departments such as marketing, customer service, and outside sales teams. Regular meetings or check-ins with supervisors are common to ensure alignment with sales goals.

Compensation:
$29-$32/hr depending on experience and qualifications

Benefits
Health insurance

401(k)

Dental insurance

Life insurance

Paid time off

Vision insurance

The company is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to, age, ancestry, childbirth or related medical condition; citizenship; color; creed, familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.