Tailored Day Program Supervisor

SUMMARY:

The Tailored Day Program Supervisor is primarily responsible for supervising the overall operations of the Tailored Day Program as well as ensuring that the individual plans are carried out for each participant by performing the following duties.

The incumbent is advised that this is a small office and therefore may be assigned additional tasks or responsibilities that utilize the same or similar skill sets that are utilized in this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under the supervision of the Day Program Director, core duties and responsibilities include the following. Other duties may be assigned:

• Assist the Program Director in developing and implementing training programs for all assigned staff.
• Monitor and ensure the proper attendance and completion of all required training programs by all assigned staff.
• Oversee the development of tailored day consumers' Individual Service Plans (ISP).
• Oversee the tracking of consumer daily attendance and communicating with consumer's home and regional center when substantial missed days have been noted.
• Process intake for perspective tailored day consumers.
• Set daily, weekly, and monthly schedules for all tailored day consumers and staff.
• Monitor and evaluate assigned staff's efforts and abilities to assist tailored day consumers in achieving their ISP goals. Train or re-assign staff.
• Implement program assignments as directed by the Day Program Director.
• Delegate job duties and responsibilities in a timely and efficient manner.
• Support the Day Program department with supervision and management as needed.
• If a consumer has an immediate need for action, guidance, or assistance, supervisor will assist at any time for any reason.
• Work with the Program Director to ensure staff compliance with all agency rules, requirements, and procedures.
• Work in conjunction with the Day Program Manager and Director to facilitate weekly staff meetings and ensure staff compliance with policy, rules, and regulations.
• Offer support, guidance, education, and motivation to all staff, to ensure a safe, positive, and constructive work environment.
• Ensure all health-code rules and regulations are being met at all times.
• Represent the day program in any consumer assessment meetings.
• Represent the day program in outside public relations events. Attend meetings for community outreach and recruitment efforts for program enrollment openings.
• Perform any other job-related duties as assigned by the Program Director.

Other job-related duties include, but are not limited to:

• Administer first aid and CPR when necessary and notify management.
• Organize, lead, and promote interest in recreational activities.
• Greet and welcome new consumers to activities, introduce them to other participants, explain facility rules, and encourage participation.
• Confer in a timely manner with management to discuss and resolve consumer complaints or any other issues that arise.
• Explain principles, techniques, and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
• Evaluate recreation areas, facilities, and services for safety and determine if they are producing desired results.

SUPERVISORY RESPONSIBILITIES:

The Tailored Day Program Supervisor will be in charge of overseeing all tailored day instructors.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - identify and resolve problems in a timely manner; develop alternative solutions; work well in group problem solving situations; use reasoning and display positive attitude even when dealing with emotional topics.
• Consumer Relations - manage difficult or emotional consumer situations; respond promptly to consumer needs; respond to requests for service and assistance; meet commitments.
• Interpersonal Skills - focus on solving conflict, not blaming; maintain confidentiality; keep emotions under control; remain open to others' ideas and try new things.
• Oral Communication - speak clearly and persuasively in positive or negative situations; participate in meetings.
• Written Communication - write clearly and informatively; edit work for spelling and grammar; have ability to read and interpret written information.
• Teamwork - balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; support everyone's efforts to succeed.
• Ethics - treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold organizational values.
• Judgment - display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision- making process; make timely decisions.
• Motivation - measure self against standard of excellence.
• Planning/Organizing - prioritize and plan work activities; use time efficiently; plan for additional resources; develop realistic action plans.
• Professionalism - approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
• Safety and Security - observe safety and security procedures; determine appropriate action within guidelines; report potentially unsafe conditions; use equipment and materials properly.
• Adaptability - adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation , have ability to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - be consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
• Dependability - follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to changes in work schedule when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan.
• Initiative - volunteer readily; seek increased responsibilities; ask for and offer help when needed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE REQUIREMENT:

High school diploma or general education degree (GED); or a year of related experience and/or training in a similar role; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, write and comprehend simple instructions, short correspondence, and memos; ability to effectively present information in one-on-one and small group situations to consumers and other employees of the organization.

Knowledge of Spanish and sign language is a plus.

MATHEMATICAL SKILLS:

Basic mathematics: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Knowledge to compute rate, ratio, and percent and to draw and interpret bar graphs is a plus.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Internet, Word processing, e- mail. Knowledge of additional computer software is a plus.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid California Driver's license (transporters only)
• Must maintain a clean driving record (transporters only)
• Must have a reliable vehicle to transport consumer(s) if needed (transporters only).
• Must pass pre-employment and maintain a clean criminal background screening / fingerprint clearance while employed
• Must pass health screening and TB testing
• First Aid and CPR certification (training is provided by employer)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, handle, or feel. reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee is expected to interact physically with consumers.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally move/push up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate. Employees may be exposed to public events (Baseball games and the like).

Job Type: Full-time

Pay: $ $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• working with individuals with developmental disabilities: 1 year (Required)

Ability to Commute:

• Van Nuys, CA Required)

Ability to Relocate:

• Van Nuys, CA 91401: Relocate before starting work (Required)

Work Location: In person