Support Technician

3 days ago

Austin, Texas, United States Allied Consultants, Inc. Full time
Overview

Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Support Technician to play a key role within a high-impact technical services team.

At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including:

  • Highly competitive pay rates
  • Local support staff for responsive, personal service
  • Comprehensive benefits package, including:
    • Medical insurance (with employer cost sharing)
    • Life insurance
    • A 401(K) plan with company match
    • Flexible spending through a cafeteria plan

Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks.

Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

**Location of job: Onsite. Candidates must be local to Austin, TX**

Responsibilities:

  • Provide on-site support of client's Video Teleconferencing Systems (VTC) at the Stassney Campus and support statewide VTC deployment efforts. 
  • Provide on-site technical support for all VTC systems, including setup, troubleshooting, and operation before, during, and after meetings. 
  • Perform routine and preventive maintenance on VTC equipment to ensure optimal performance and minimize downtime. 
  • Deliver user support and training for VTC and A/V technologies, including educating staff on system usage and best practices.
  • Respond rapidly to service requests, resolving issues related to sound, video quality, connectivity, and display. 
  • Support end users with A/V solutions in non-VTC rooms, including general troubleshooting and equipment management. 
  • Maintain accurate inventory of VTC hardware and coordinate logistics for equipment deployment and repairs. 
  • Document technical processes, solutions, and user guides for staff reference. 
  • Collaborate with IT teams and vendors to optimize VTC infrastructure and support statewide deployment efforts.
  • Perform other duties as needed
  • 40/hr. a week onsite
Qualifications

Minimum (Required):

Years

Skills/Experience

4

Experience supporting video teleconferencing systems (e.g., Cisco, Microsoft Teams) in an enterprise environment.

3

Strong troubleshooting skills for hardware, software, and network issues.

2

Excellent communication and customer service skills.

2

Ability to provide real-time technical support and user training.

2

Familiarity with IT ticketing systems and incident management.

Preferred (Optional):

Years

Skills/Experience

2

Prior experience in a large campus or multi-room Cisco WebEx environment

2

Experience with A/V solutions beyond VTC, such as conference room audio and visual equipment.

2

Knowledge of inventory management and logistics for technical equipment.

  • Maintenance Technician

    3 days ago

    Austin, Texas, United States Management Support Full time

    We have a Maintenance Technician position at our Management Support property with [386] apartment units.Onion Creek Luxury Apartments 10701 South IH-35Austin, TX 78747We are looking for applicants who are confident that their maintenance skills will yield high productivity and advancement within our company. We can train applicants with prior experience in...

  • Deskside Support Technician

    2 weeks ago

    Austin, Texas, United States Yochana Full time

    Title:Deskside Support TechnicianLocation: Austin, TX USA (Onsite)Job Type: Full TimeQualifications:• Strong knowledge of Windows OS, Microsoft Office, and enterprise applications.• Experience with Zebra printers and related tools (e.g., ZPL, ZebraDesigner).• Basic understanding of networking (TCP/IP, DNS, DHCP).• Experience supporting VIP or...

  • IT Support Technician I

    5 days ago

    Austin, Texas, United States DRB Homes Full time

    Job Details Austin Office - Austin, TX Description JOB PURPOSE:The primary responsibility of this position is to operate the IT Help Desk and assist end users with technology issues.  Assist the IT Support management with the setup, support, and accurate asset management of all company workstations, phones, printers, and applications. ESSENTIAL...

  • App Support Technician

    2 weeks ago

    Austin, Texas, United States Kforce Inc Full time

    ResponsibilitiesKforce has a client in Austin, TX that is seeking an App Support Technician. This is an additional head count position. The App Support Technician will provide essential support to the manu floor, addressing various needs such as coordinating and delegating tasks, troubleshooting IT issues, maintaining printers, reviewing SOPs, processing...

  • IT Support Technician I

    5 days ago

    Austin, Texas, United States DRB Homes Full time

    Job PurposeThe primary responsibility of this position is to operate the IT Help Desk and assist end users with technology issues. Assist the IT Support management with the setup, support, and accurate asset management of all company workstations, phones, printers, and applications.Essential FunctionsDuties and ResponsibilitiesOperate the organization wide...

  • Intern Support Technician

    2 weeks ago

    Austin, Texas, United States Texas Department of Transportation Full time

    Intern Support Technician - Digital Print Center Position InformationThe TxDOT Support Services Division is seeking a motivated and detail-oriented intern for the Digital Print Center in Austin, TX. This internship offers a unique opportunity to gain hands-on experience in digital print production while working alongside a collaborative and knowledgeable...

  • Field Service Support Technician II

    1 day ago

    Austin, Texas, United States Hillenbrand Full time

    Position Summary:$3000 sign-on bonus 100% travel but home on most weekends Per diem, company vehicle, credit card provided Milacron is looking for a Field Service Technician to join our team in Austin and surrounding areas. As a Field Service Technician, you will be responsible for providing quality installations, maintenance, and repairs of plastic...

  • Rework/Soldering Technician with platform support(Onsite)

    1 week ago

    Austin, Texas, United States LTIMindtree Full time

    About Us:LTIMindtreeis a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Audio/Visual On-Site Support Technician

    6 days ago

    Austin, Texas, United States A-V Services, Inc. Full time

    A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks a Audio/Visual/Multimedia Support Technician for on-site support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate...

  • Warehouse Support Associate

    2 weeks ago

    Austin, Texas, United States Pro Coffee Gear Full time

    About usPro Coffee Gear is a small business in Austin, TX. We are professional, agile and fast-paced.Pro Coffee Gear is a rapidly growing coffee equipment e-commerce company based on our 20-acre ranch in Austin, Texas. We aim to make it easy for our clients to equip their business or hobby with high-quality coffee equipment while spending less. On the client...