Assistant Store Manager

Assistant Store Manager/Key Holder - Bricks & Minifigs Westchester

Bring Joy and LEGO Magic to Every Customer

Are you passionate about creating exceptional retail experiences? Would you like to be a part of a team that prioritizes fun on the job alongside a sales driven work atmosphere? Join us as we open Westchester's newest LEGO paradise

About Us

Bricks & Minifigs is first and foremost a fun place for people of all ages and abilities to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service, a variety of unique products, and an enjoyable environment. We aim to be the premier location for our local LEGO community.

Each Bricks & Minifigs location is locally owned, and part of a growing franchise, headquartered in Orem, UT. We're a specialized retail store focused on buying, selling, and trading all things LEGO, plus hosting unforgettable birthday parties and events. We're not just another toy store – we're a destination where LEGO dreams come to life.

The Opportunity

We're seeking an experienced Assistant Store Manager / Key Holder to partner with our Owner/Store Manager in launching and running day-to-day operations at our brand-new Bricks & Minifigs location in Bedford Hills.

This is a hands-on leadership role where you'll help establish our store culture, deliver exceptional customer experiences, and bring the LEGO brand to life in our community. It's a unique opportunity to shape a store from the ground up while being part of an established, growing franchise network.

What You'll Do

● Lead in the Manager's Absence: Act as an extension of the Owner/Store Manager, upholding store standards, policies, and culture whenever you are in charge.

● Deliver Exceptional Service: Greet every customer warmly, assist with product needs, and go above and beyond to create memorable visits.

● Promote the Brand: Assist with in-store marketing and engaging social media posts that showcase products, events, and the Bricks & Minifigs experience.

● Drive Sales: Identify customer needs, recommend solutions, and motivate the team to achieve sales targets.

● Oversee Operations: Assist with opening/closing the store, handling keys, arming/disarming the security system, and ensuring all operational tasks are completed on time.

● Manage Inventory & Purchasing: Support receiving, pricing, and merchandising; help with inventory accuracy, loss prevention, and assist in purchasing inventory as needed.

● Conduct Trades: Evaluate, price, and process customer trade-ins in alignment with store standards to maintain a strong product mix.

● Support & Mentor Staff: Provide on-the-floor guidance, coach team members, and help maintain a positive work environment.

● Coordinate Events: Assist with planning and hosting birthday parties, build challenges, and special events that delight customers.

● Maintain Standards: Ensure cleanliness, safety, and visual presentation meet brand guidelines.

What We're Looking For

Required:

● At least 1 year of retail experience in a supervisory, key holder, or similar role

● Proven responsibility for opening/closing and securing a store

● Strong customer service skills with a passion for creating positive experiences

● Experience with inventory management and loss prevention

● Ability to multitask in a fast-paced, customer-facing environment

● Strong communication, leadership, and organizational skills

● Flexibility to work evenings, weekends, and holidays

● Ability to stand for extended periods and lift up to 40 lbs

● Availability to work up to 40 hours per week

● Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Preferred:

● Previous sales experience, especially in front-of-house customer interactions

● Skills beyond traditional sales, such as party/event coordination, social media content creation, and LEGO set building/repair

● Interest in LEGO, toys, or hobby retail

● Ability to identify and price LEGO minifigures

What We Offer

● Ongoing Support: Direct mentorship from the Owner/Store Manager to help you grow your leadership skills

● Growth Opportunity: Be part of building something special from day one

● Competitive Compensation: Salary commensurate with experience

● Fun Environment: Work in a place where play and professionalism meet

● Employee Benefits: Details shared during the interview process

Ready to Build Something Amazing?

If you're excited about leading a team, creating exceptional customer experiences, and being part of the LEGO community, we want to hear from you

Target Start Date: September 2025

To Apply Please send your resume and a brief cover letter to explaining why you're the perfect fit for bringing LEGO magic to Westchester. Tell us about your retail leadership experience and what excites you most about this opportunity.

Bricks & Minifigs is an equal opportunity employer committed to creating an inclusive environment for all employees.

Job Type: Full-Time

Pay: From $19 per hour

Expected hours: No less than 35 per week (OT may be scheduled or worked based on business needs)

must be 18 years of age or older