Operations Coordinator

Who We Are:

At RJ Young, we provide business technology solutions that empower people to work smarter. For over 70 years, we've been a trusted partner to small businesses, organizations, and large enterprises, boosting performance through office technology, expertly managed IT services, smart security systems, and unified communications.

With a team of more than 700 professionals in 29 locations across the Southeast, we deliver responsive service with a local touch. At the core of everything we do are our values: honoring our people, supporting our customers, and promoting the communities we serve.

Every product and service we offer is backed by our We Make It Right Guarantee.

Why RJ Young?

At RJ Young, you're more than an employee, you're part of a team that's been helping businesses succeed for nearly 70 years. We invest in our people with strong training, supportive leadership, and opportunities for growth across a wide range of technology and service areas. Guided by our core values of integrity, accountability, service, empathy, and excellence, we foster a culture where hard work is recognized, customer success is celebrated, and community involvement is encouraged. If you're looking for a career with stability, purpose, and the chance to make a real impact, RJ Young is the place to grow.

What's the Opportunity?
The Operations & Equipment Delivery Coordinator is responsible for coordinating equipment requests and managing inventory while also ensuring the timely and professional delivery and installation of office equipment. This hybrid role requires strong organizational skills, accuracy in processing orders, safe handling of equipment, and excellent customer service to create a seamless experience for clients.

What Will You Do? 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operations Coordination

• Order equipment, track all backorders, and fulfill orders as inventory is received.
• Ensure all orders are processed accurately through system software with a high level of detail and accuracy.
• Process the receipt of equipment and coordinate required information to Accounts Payable.
• Receive and forward return paperwork on equipment brought back into the warehouse.
• Take an active role in inventory counts to maintain accurate records.
• Effectively communicate with cross-functional teams, resolving issues and answering questions with confidence and accuracy.

Delivery & Installation

• Interface with customers regarding machine placement and effective use.
• Safely load, secure, deliver, and install copiers/office equipment with minimal risk of damage.
• Verify equipment against paperwork, including serial numbers and accessories.
• Ensure proper paperwork designation of returned equipment (Blue Tag for customer machines, Red Tag for third-party machines) with accurate serial numbers and copy counts.
• Maintain cleanliness and perform routine maintenance checks of trucks and warehouse.
• Communicate delivery and installation progress throughout the day with the Logistics Manager to keep Sales informed.
• Place service calls if necessary and document returned machines thoroughly.

What You Bring To The Table?  

• Strong organizational skills with the ability to manage scheduling logistics and inventory coordination.
• Excellent customer service and communication skills, fostering a positive client experience.
• Physical ability to handle equipment loading, securing, and installation safely.
• Valid driver's license with a clear driving record.
• Successful completion of a DOT exam.

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.