Inside Sales Representative

Ready to close deals with a legacy-backed powerhouse? We're not just another steel company. We're a family-owned, nearly 80-year-old institution that's been a force in the steel game since 1946. Our reputation is our handshake, built on quality products and customer service. Integrity-led business, innovation, and employee empowerment are ingrained into the fabric of the culture here, making it a place where a strong career can be built.

Work Location: Roanoke, VA

As an Inside Sales Representative at Steel Services, Inc., you'll be the go-to for our customers, a master of a million details, and a natural at sealing the deal. This isn't about cold-calling into the void. This is about leveraging our credibility and products to build unbreakable relationships.

What you'll do:

• Find & Feast: Hunt for new business and expand existing accounts.
• Talk the Talk: Chat with customers on the phone and via email to provide quotes that win, enter orders flawlessly, and solve problems like a pro.
• Own the Outcome: From pricing to sourcing and delivery, you'll manage the entire customer experience. You'll be their hero, their confidant, and their reason for coming back.
• Keep It Real: You'll provide honest, direct feedback to management because you know that's how we get better.

What can you expect as an Inside Sales Rep joining our team?

• Competitive base salary (commensurate with experience) plus commission package
• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) and profit sharing
• Paid time off
• Paid holidays
• Training and development opportunities

What will your day-to-day look like?

• Coordinating existing internal accounts
• Developing new accounts
• Implementing plans for growing existing accounts
• Providing quotes and follow up
• Entering orders into the order fulfillment system to initiate the sales/distribution process
• Pricing stock items, as well as cut-to-size parts
• Sourcing non-stocked items to fulfill customer requirements
• Communicating with customers throughout the order fulfillment process
• Providing feedback to management and other employees to facilitate customer satisfaction and further sales
• Confirming timely deliveries of customer orders
• Coordinating with appropriate departments in the resolution of customer complaints
• Assist other Inside Sales Reps in the development and maintenance of their accounts when necessary

What are the requirements?

• 2+ years of previous sales experience
• Strong math skills
• Strong oral and written interpersonal/communication skills
• Proficiency with Microsoft Word/Outlook/Excel
• Ambitious, competitive, and self-motivated mindset

What will give you an edge over other applicants?

• Steel-sharp skills & wit: a knack for numbers and a way with words
• Experience in the metals industry
• Consultative selling and closing skills
• Attention to detail
• Team-spirited mindset

Ready to build a lasting career with a company that's built to last? Apply today

About Steel Services, Inc: With nearly 80 years in business, our company supplies a wide range of carbon and alloy steel, stainless steel, and aluminum products. Since 1946, we've offered inventory and value-added processing capabilities tailored to market needs, all while providing high levels of customer service. Steel Services, Inc, serves an extensive base of thousands of customers - small job shops, structural fabricators, OEMs, naval & commercial shipyards, and more. With stocking locations strategically placed among three branches in Virginia, our company is able to meet the complex needs of our clients with a focus on quality and efficiency. Our ability to deliver value for our customers is rooted in our dedication to the growth and success of our team of talented individuals. To learn more about Steel Services, Inc., please visit

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Dental Insurance
• Vision Insurance
• Life insurance
• Paid time off
• Paid holidays
• Disability insurance

Schedule:

• 8:00am-5:00pm
• Monday to Friday
• Year-round work

Location: Roanoke, Virginia, 24018

Must be able to reliably commute or plan to relocate before starting work. (Required)

*Offers of employment are contingent upon passing a pre-employment drug screening, and upon satisfactory evaluation of the results of a criminal record check.

*Due to the safety requirements necessitated by heavy material handling and manufacturing, applicants must demonstrate the ability to communicate reliably using appropriate, U.S. industry-standard terminology.

*Steel Services, Inc. is an equal opportunity employer.

Job Type: Full-time

Pay: $ $23.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Roanoke, VA Preferred)

Ability to Relocate:

• Roanoke, VA 24018: Relocate before starting work (Preferred)

Work Location: In person