HR Business Partner and HR Operations Specialist

Core Value Commitment:

In common mission, our teams work together with our patients at think and strive to continuously improve. We value one another's diversity of talent, experience, and perspective. Individually, we contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration.

Our business is closely tied to our core values. Together we strive to continuously improve. Our core values embrace Leading Change, Empathy, Accountability, Determination, Excellence, Respect and Service. Individually, we contribute to something bigger than ourselves while promoting integrity, sense of belonging and true collaboration.

The HR Business Partner and HR Operations Specialist plays a key role in fostering a positive workplace culture, supporting employee development, and serving as a trusted advisor to managers across the organization. This role is ideal for an experienced HR professional, with attention to detail, who excels in relationship-building, coaching, and driving engagement initiatives. While not a formal manager, this position provides guidance and mentorship to the HR Operations Coordinator and serves as a liaison to executive leadership.

• Develop yearly organizational culture plan and employee engagement initiatives, to be approved by leadership, including leading the employee engagement committee and organizational events, while communicating important information to leadership.
• Partner with department leaders to support team development and performance.
• Coordinate staff development programs and training logistics.
• Provide guidance on employee relations, conflict resolution, and policy interpretation.
• Develop updated and new policies in collaboration with the leadership team.
• Collaborate with executive leadership on HR strategy and execution.
• Support the HR Operations Coordinator with process alignment and cross-functional coordination.
• Maintain awareness of HR trends and recommend improvements to enhance employee experience to direct leader.
• Manage end to end credentialing and re-credentialing process for all think providers, ensuring timely and accurate completion in accordance with all requirements.
• Oversee HR functional areas including benefits, market equity, HR data, and compensation, including worker's compensation and employee performance reviews, while communicating timely and clearly with the leadership team.
• Seek process improvement and cost savings opportunities to be approved by the leadership team.
• Ensure compliance with all federal, state, and local laws and company policies.

• Knowledge of human resources and employment law.
• Knowledge of benefits administration, compensation management and employee training best practices.
• Skill in managing and coaching staff.
• Skill in using a computer and a variety of software, including Word, Excel, Access and Outlook.
• Skill in communicating in a professional manner, both verbally and in writing.
• Skill in managing multiple priorities.
• Ability to translate general administrative guidelines into specific action.
• Ability to work independently and in a team environment.
• Ability to build relationships and motivate teams.
• Ability to be a good representative of the Company and display the highest levels of ethical behavior and integrity at all times.
• Ability to work flexible hours.

• 5+ years of progressive HR experience, preferably in healthcare or professional services.
• Bachelor's degree in business administration or HR Management or equivalent experience required. Senior Professional in Human Resources certification preferred.
• Strong interpersonal and coaching skills, including excellent written and verbal communication.
• Proven ability to build trust and influence across all levels of the organization.
• Detail oriented with strong organizational and time management skills.
• Experience in employee relations, engagement, and development.
• Comfortable working collaboratively without formal supervisory authority.

NOTE: The information above is a reflection of the general nature of job duties. From time to time, additional duties may be assigned.

Think Whole Person Healthcare is an Equal Opportunity Employer