Ticket Office Assistant

6 days ago

Hanover, Massachusetts, United States Dartmouth College Full time

Position Purpose

Assists the ticket office with game day operations.

Required Qualifications

  • Knowledge of ticket sales at events and ability to distribute tickets.
  • Ability to learn sales software and scanning equipment and retain training and troubleshoot independently.
  • Ability to assist Ticket Manager with daily operations.
  • Ability to monitor doors and student entrance at events.
  • Commitment to diversity and to serving the needs of a diverse community.
  • Ability to stand up to 6 hours at a time.
  • Friendly and patient demeanor required.
  • Ability to learn, retain and enforce department procedures and policies.
  • Desire to work in and around athletics.
  • One to two years of similar experience.

Preferred Qualifications

  • High School diploma.
  • Knowledge of ticket sales at events and ability to distribute tickets.
  • Ability to learn sales software and scanning equipment and retain training and troubleshoot independently.
  • Ability to assist Ticket Manager with daily operations.
  • Ability to monitor doors and student entrance at events.
  • Commitment to diversity and to serving the needs of a diverse community.
  • Ability to stand up to 6 hours at a time.
  • Friendly and patient demeanor required.
  • Ability to learn, retain and enforce department procedures and policies.
  • Desire to work in and around athletics.

FLSA

Non-Exempt

Employment Category

Temporary Part time

Schedule

Schedule will vary with game schedule.

events held September- May

Department Contact for Recruitment Inquiries

Dan Clingenpeel

Department Contact Phone Number

Department Contact for Cover Letter

Dan Clingenpeel, Asst AD of Ticket Revenue & Analytics

Contact's Phone Number

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

Additional Instructions

We review applications on a rolling basis for this position and will hire multiple applicants into this role; we encourage applicants to apply throughout the academic year.

Key Accountabilities

Key Accountabilities

  • Ticket sales before and at events.
  • Basic game day sales reconciliation.
  • Complimentary ticket distribution.
  • Scans tickets in and out at entrances.
  • Monitors student entrance.
  • General customer service.
  • Performs other duties as assigned.

-

Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

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Performs other duties as assigned.

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