Sales Associate

3 days ago


Harrisburg, Pennsylvania, United States T-Mobile (Wireless Vision, LLC) Full time

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals

Your Talents:

  • Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
  • Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.
  • Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
  • Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
  • Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Share customer experience with the rest of your team, including Management.
  • Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
  • Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
  • Build customers confidence by making their experience comfortable and simple while meeting their needs.
  • Engage in service selling and right fitting the customer with the appropriate total technology solution.
  • Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

  • Minimum of 6 months experience in retail or another environment with a strong customer focus.
  • Professional, energetic and positive attitude.
  • Excellent written and verbal/interpersonal communications skills.
  • Flexible scheduling availability.
  • Completed High school diploma/GED.
  • Bilingual preferred in certain locations.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  • Must be able to move and/or lift up to 25 pounds.

What We'll Offer:

  • Competitive paid time-off program
  • Medical, dental and vision benefits
  • 401k match
  • Phone service discounts
  • Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

Job Types: Full-time, Part-time

Pay: $ $20.00 per hour

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

Work Location: In person

Responsibilities

  • Provide outstanding customer service by greeting customers and assisting them with their needs
  • Operate the Point of Sale (POS) system efficiently for transactions
  • Conduct product demonstrations to showcase features and benefits
  • Engage in upselling techniques to enhance customer purchases
  • Maintain merchandising standards to ensure an appealing store layout
  • Stock shelves and manage inventory levels to ensure product availability
  • Handle cash transactions accurately while adhering to cash handling procedures
  • Assist in training and supervising new staff members as needed
  • Utilize effective phone etiquette when responding to customer inquiries
  • Apply basic math skills for accurate pricing and transactions

Skills

  • Strong communication skills with the ability to engage effectively with customers
  • Experience in retail sales, preferably in a grocery store environment
  • Knowledge of retail math concepts for sales analysis and inventory management
  • Proficiency in cashiering and handling cash transactions responsibly
  • Ability to perform basic math calculations quickly and accurately
  • Experience with merchandising techniques to enhance product visibility
  • Bilingual abilities are a plus, enhancing communication with diverse customers
  • Previous supervising experience is beneficial for team dynamics

Join our team as a Sales Associate where your skills will contribute to creating an enjoyable shopping experience while driving sales success

Job Type: Part-time

Pay: $ $20.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person



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