Hospice Account Manager
7 days ago
Current Book of Business is preferred. Summit Home Health and Hospice is looking for hardworking, self-disciplined and team-oriented Senior Account Manager.
Summit Offers:
· Competitive pay and bonus opportunities
· Flexible schedules and Work-life balance
· Supportive and collaborative environment
· 401k
· Medical/Dental/Vision Benefits
· Health Savings Account
· Employer Paid Life Insurance
· PTO with paid holidays off
· Regular employee appreciation events
Pay: Salary and bonus structure is based on experience.
Essential Duties and Responsibilities:
- Act as a liaison between the company and healthcare providers, including interaction with case management and discharge planners at hospitals, skilled nursing/rehabilitation facilities, physicians and other healthcare providers to provide education about the company's home healthcare services, the benefits of homecare and clinical outcomes.
- Conduct pre-discharge hospital patient visits at the healthcare provider's request to determine the need and eligibility for homecare, introduction to the company upon acceptance of a healthcare provider's referral and explain available homecare services to patients and families.
- Effectively communicate and collaborate with healthcare providers, branch staff, field staff personnel and patients.
- Assist agency staff in the timely procuring and processing of physician's orders for homecare assessment, including obtaining a patient's current history and physical information and any other pertinent information to assist in the acceptance of the referral.
- Deliver effective presentations of the company's service offerings, disease state management programs, and competencies.
- Coordinates home care admissions to the agency on an as needed basis.
- Performs facility courtesy visits to coordinate discharging and admission to home care as requested by referral sources.
- Performs community education activity to hospitals, physician offices, etc. on an as needed basis.
- Coordinates equipment set up for new admissions as needed.
- Performs Client referral follow ups for all admissions.
- Coordinates and assists the interdisciplinary team in the development and implementation of patient care policies.
- Tracks/coordinates and follows all patient facility admits.
- Completes Intake progress notes as appropriate.
- Assists in developing educational activities for staff including in-services based on employee needs and promotes staff development.
- Any other duties as assigned by the Senior Management Team.
- Demonstrates leadership and problem-solving skills.
- Supports mission statement, philosophies, and objectives promoting safe delivery of home health and/or hospice care services.
- Reports to work promptly as scheduled without absences.
- Maintains a professional appearance and a business-like attitude.
- Functions within the job description of his/her position.
- Complies with agency policies set forth in the Code of Conduct and Employee Handbook.
- Perform other duties as assigned.
Qualifications:
· At least 3 years of Hospice sales experience preferred
· Must possess a valid state driver's license and automobile liability insurance
· Strong interpersonal skills communicating with all levels of employees, internal management and outside clients / vendors, healthcare professionals throughout the communities in which the company operates
· Exceptional understanding of exemplary customer service
· Team player, flexible, detail oriented and able to work independently
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Remote
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