Hospice Account Manager

7 days ago


San Antonio, Texas, United States SUMMIT HOME HEALTH & HOSPICE Full time

Current Book of Business is preferred. Summit Home Health and Hospice is looking for hardworking, self-disciplined and team-oriented Senior Account Manager.

Summit Offers:

· Competitive pay and bonus opportunities

· Flexible schedules and Work-life balance

· Supportive and collaborative environment

· 401k

· Medical/Dental/Vision Benefits

· Health Savings Account

· Employer Paid Life Insurance

· PTO with paid holidays off

· Regular employee appreciation events

Pay: Salary and bonus structure is based on experience.

Essential Duties and Responsibilities:

  • Act as a liaison between the company and healthcare providers, including interaction with case management and discharge planners at hospitals, skilled nursing/rehabilitation facilities, physicians and other healthcare providers to provide education about the company's home healthcare services, the benefits of homecare and clinical outcomes.
  • Conduct pre-discharge hospital patient visits at the healthcare provider's request to determine the need and eligibility for homecare, introduction to the company upon acceptance of a healthcare provider's referral and explain available homecare services to patients and families.
  • Effectively communicate and collaborate with healthcare providers, branch staff, field staff personnel and patients.
  • Assist agency staff in the timely procuring and processing of physician's orders for homecare assessment, including obtaining a patient's current history and physical information and any other pertinent information to assist in the acceptance of the referral.
  • Deliver effective presentations of the company's service offerings, disease state management programs, and competencies.
  • Coordinates home care admissions to the agency on an as needed basis.
  • Performs facility courtesy visits to coordinate discharging and admission to home care as requested by referral sources.
  • Performs community education activity to hospitals, physician offices, etc. on an as needed basis.
  • Coordinates equipment set up for new admissions as needed.
  • Performs Client referral follow ups for all admissions.
  • Coordinates and assists the interdisciplinary team in the development and implementation of patient care policies.
  • Tracks/coordinates and follows all patient facility admits.
  • Completes Intake progress notes as appropriate.
  • Assists in developing educational activities for staff including in-services based on employee needs and promotes staff development.
  • Any other duties as assigned by the Senior Management Team.
  • Demonstrates leadership and problem-solving skills.
  • Supports mission statement, philosophies, and objectives promoting safe delivery of home health and/or hospice care services.
  • Reports to work promptly as scheduled without absences.
  • Maintains a professional appearance and a business-like attitude.
  • Functions within the job description of his/her position.
  • Complies with agency policies set forth in the Code of Conduct and Employee Handbook.
  • Perform other duties as assigned.

Qualifications:

· At least 3 years of Hospice sales experience preferred

· Must possess a valid state driver's license and automobile liability insurance

· Strong interpersonal skills communicating with all levels of employees, internal management and outside clients / vendors, healthcare professionals throughout the communities in which the company operates

· Exceptional understanding of exemplary customer service

· Team player, flexible, detail oriented and able to work independently

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: Remote



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