Client Service Representative

1 day ago

San Diego, California, United States Southpaw Vet Full time

Southpaw Vet is looking for motivated and engaging client service representatives to join our front house staff. In the veterinary world, you're much more than a "receptionist," you're the first point of contact for the majority of our clients and you are the face of our practice. Being part of the Southpaw Vet team means you will have unparalleled benefits, a clear growth path, and the opportunity to earn more than the industry average.

At Southpaw, our CSR's are happy, clear communicators that enjoy engaging with the public and educating our clients. You'll also have many administrative duties in helping maintain medical records, manage the schedule of daily appointments, all while providing a high level of hospitality.

Efficiency and hard work are always expected but at Southpaw you'll be supported by brand new, state of the art equipment and facility, and an engaged management team. Beyond having access to the best equipment and technology, you'll come to work in a warm and welcoming clinical environment and above all, you'll be supported; mentally, physically and financially. Come join a group of skilled individuals who are reimagining the experience in veterinary medicine for both the clients and staff.

The Gig

  • Interact with clients in-person, on the phone, via email and text message.
  • Utilize technology to ease communication and enhance workflow.
  • Work with the team to ensure clients remain connected to their pets while under our care.
  • Showcase your excellent written and verbal communication skills.
  • Provide a high attention to detail and ability to multitask with accuracy and efficiency.

We are a team and should be compensated as such.

  • Flexible schedule, we understand the importance of days off
  • Best-in-class compensation to elevate all areas of your life
  • Health, Dental and vision benefits
  • 401K
  • CE opportunities
  • PTO
  • 4 day work week
  • Friendly and diverse team atmosphere
  • Employee discounts

Job Type: Full-time

Pay: $ $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance

Experience:

  • Veterinary experience: 1 year (Required)

Work Location: In person

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