Personal Lines Account Manager

5 days ago


Rehoboth Beach, Delaware, United States Williams Insurance Agency RehobothWilmington Full time $40,000 - $55,000 per year

At Williams Insurance Agency, we believe in service with heart and expertise that makes a difference. We're looking for a Personal Lines Account Manager to join our growing team. If you're someone who enjoys building relationships, thrives in a collaborative environment, and knows how to keep details in order — this could be a great fit.

This role is ideal for someone who enjoys working directly with business clients, helping them stay protected while ensuring they feel valued and supported every step of the way.

We offer a comprehensive benefits package that includes:

  • Competitive pay ranging from $40,000 - $55,000
  • Company-paid medical insurance with a company-contributed Health Savings Account (HSA)
  • Paid life insurance and long-term disability coverage
  • A variety of voluntary benefits to fit your individual needs
  • A company-contributed 401(k) plan to support your long-term financial goals

What You'll Be Doing:

  • Serve as the go-to contact for your own book of personal lines clients — handling day-to-day needs, questions, and changes.

  • Collaborate regularly with our Advisors to make sure clients are well taken care of.

  • Stay on top of upcoming renewals and ensure policies are renewed on time.

  • Communicate with clients and partners via phone, email, and more — always with professionalism and care.

  • Process policy changes, endorsements, cancellations, reinstatements, and related tasks efficiently.

  • Issue proof of insurance documents for clients and mortgage companies when needed.

  • Handle both new and renewal business — from start to finish.

  • Keep accurate records in our agency management system (Applied Epic experience is a plus).

  • Look for opportunities to enhance client coverage and offer additional services when appropriate

  • Stay updated on carrier changes and leverage our systems and tools to work smart.

  • Support our commitment to compliance and continuous improvement.

  • Continue your own professional growth with education and designations (we support that).

  • Jump in to support your teammates and leadership as needed.

What we are looking for:

  • A Property & Casualty license (preferred or willingness to obtain).

  • Experience in personal lines insurance servicing (preferred).

  • A client-first attitude and a heart for helping others.

  • Strong communication skills — written, verbal, and interpersonal.

  • Solid computer and organizational skills.

  • Ability to balance multiple tasks and adapt in a fast-paced environment.

If you're looking to be part of a supportive, hardworking team that values service and community, we'd love to hear from you. Apply now and let's build something great together

Equal Opportunity Employer Statement:

We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Employment Eligibility:

All offers of employment are contingent upon the successful completion of a background check and verification of eligibility to work in the United States. Applicants will be required to complete an I-9 form as part of the onboarding process.

Application Process:

To apply, please submit your resume and a brief cover letter outlining your qualifications and interest in the position to We encourage applications from candidates of all backgrounds and experiences.



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