Control Booth Operator

General Summary:
To maintain a secure detention center environment by maintaining appropriate electronic access for staff and juveniles.

Essential Duties:

Work a flexible schedule based on the needs of the institution. Maintains care, custody, and control of residents in accordance with established procedures. Provides safe living environment for residents. Completes necessary paperwork. Assists in orientating newly employed officers and relief officers in all phases of detention duties. Ensure cleanliness and sanitation of facility. Operate the electronic security access control panel and security cameras. Answer control booth telephone. Monitor numerous electronic TV surveillance screens. Serve as dispatcher for the Detention two-way radio system. Maintain a daily shift log of detention activities. On call 24 hours a day, subject to irregular work hours. Follow established policies, procedures, and practices of the department.  Maintain security and confidentiality of all case information, files and chronos as required by the Texas Family Code.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is related or a logical assignment to the position.

Other Duties as assigned.

Supervision   
Received: Detention Supervisor/Manager
Given: None.

Education   
Required: High school diploma or its equivalent. 
Preferred: One (1) year of working experience with youth-oriented services or programs preferred, but not required.

Experience   
Required:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be 21 years of age, or older.     
Preferred:   

Certificates, Licenses, Registrations   
Required:   Valid Texas driver's license with appropriate liability auto insurance coverage (Driver's license requirements must be met within 30 days if employee recently moved from another state).
Preferred:   

Physical Demands   
Typical: Duties require daily standing, walking, sitting, talking, and listening; frequent use of hands and/or fingers to grasp, handle, pick-up, pinch, type or feel; frequent reaching with hands or arms and lifting of objects over 25 pounds; close vision, distance vision, ability to distinguish color, peripheral vision, depth perception and ability to adjust focus. Physical demands described here are representative of those that must be met or are encountered by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, & Abilities   
Typical: An understanding of human behavioral patterns and the ability to apply good judgment in dealing with troubled youth and their families.  Ability to remain calm in stressful situations.  Must possess basic computer knowledge and competence. Ability to communicate effectively orally and in writing.

Work Environment   
Typical: The noise level in the work environment is usually moderate.  While performing the essential duties of this job, the employee is constantly required to perform multiple tasks simultaneously, to work under time pressures to meet deadlines and to work closely with others as part of a team; the employee is frequently required to do tedious exacting work.  Worker is subject to physical hazards from traffic; serious hazard and infection from exposure to communicable disease; physical harm as the result of confrontation. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.