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Administrative Assistant

7 hours ago

Hartford, Connecticut, United States Gabrielli Truck Sales Full time

About Us: 

Gabrielli Truck Leasing (GTL), a division of Gabrielli Truck Sales, is the Northeast's largest commercial truck leasing and rental provider. We are seeking a Fleet Administrative Assistant to join our growing team. This role is critical in supporting our Fleet Operations team, ensuring smooth day-to-day operations, accurate recordkeeping, and professional communication with customers and vendors.

Key Responsbilities:

  • Provide administrative support to the Fleet Director, Regional Managers, Supervisors, and Facility Managers.
  • Prepare and maintain service department records, reports, and spreadsheets.
  • Assist with Preventative Maintenance scheduling and follow-up with customers.
  • Process warranty claims documentation and assist with OEM portal updates.
  • Help manage Billback Estimates by compiling photos, repair orders, and supporting files.
  • Monitor and track Out-of-Service and Substitute units, updating reports daily.
  • Coordinate with Parts Administrators to ensure proper billing and returns processing.
  • Prepare customer-ready correspondence, estimates, and compliance documentation.
  • Maintain electronic filing systems for inspections, registrations, and repair orders.
  • Support supervisors with timecard tracking, scheduling, and new-hire onboarding paperwork.
  • Answer phones and emails, providing professional customer support and routing inquiries appropriately.
  • Act as liaison between Leasing Fleet operations and other GTL departments (Sales, Rental, Retail Service).

Requirements

  • 2+ years administrative support experience (automotive/trucking industry preferred).
  • Proficient in Microsoft Office (Excel, Word, Outlook, Teams).
  • Experience with fleet management or dealership systems (Enrich, Decisiv, Geotab, or similar) a plus.
  • Excellent organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to multitask in a fast-paced environment.
  • High School Diploma or GED required (Associate's Degree preferred).

Why Join GTL?

At Gabrielli Truck Leasing, you'll be part of a team that values customer service, operational excellence, and professional growth. As a Fleet Administrative Assistant, your work directly contributes to keeping our customers' trucks on the road and our operations running smoothly.

Gabrielli Truck Sales is an Equal Opportunity Employer. We value a diverse and inclusive working atmosphere. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to pregnancy, race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Gabrielli Truck Sales provides reasonable accommodations for employees and applicants with disabilities or pregnant consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know.

Benefits:

  • Medical and Dental plan
  • Paid Holidays
  • Paid vacation and sick/personal time
  • 401k with an employer match
  • EMPLOYER Paid Life insurance benefit
  • Gym Reimbursement program