Plumbing Counter Sales Representative

6 days ago

Madison Heights, Michigan, United States Madison Heights Plumbing & Heating Supply Full time

We're looking for a motivated, customer-focused Counter Sales Rep with experience or knowledge in the plumbing industry to join our team You'll be the first point of contact for our customers—providing the right parts, answering product questions, and making sure they get top-notch service. You'll also help manage inventory, process transactions, and keep things running smoothly at the counter. If you know your way around plumbing supplies and enjoy working with people, we'd love to connect with you.

This is a hands-on role that requires plumbing knowledge or experience. Please note, this is not an administrative or traditional sales position.

Responsibilities

  • Handle cash and credit card payments accurately and efficiently.
  • Maintain an organized and well-stocked sales counter, including restocking products as needed.
  • Create invoices for customers, verifying accurate account and PO information.
  • Properly pull and prepare orders for customer pick up.
  • Address customer complaints or concerns promptly and professionally.
  • Assist Purchasing team as needed.

Qualifications

  • Plumbing industry knowledge or experience is required.
  • Product and application knowledge, including ability to read manufacturer catalogs.
  • Familiarity with stock management practices to maintain inventory levels.
  • Excellent interpersonal skills with a focus on customer service.
  • Must be able to stand for up to 8 hours, ability to lift 50 pounds.

Benefits & Compensation

  • Hourly Rate: $20-22/hr (based on experience)
  • 100% Company-Paid Medical & Dental Insurance
  • Disability and Life Insurance
  • Generous PTO & Paid Holidays
  • 401(k) Retirement Investment Option with Company Match
  • Profit-Sharing Bonus Opportunities

Madison Heights Plumbing & Heating Supply was founded in 1984 by Gerald Valken, who, along with his family, was committed to providing quality plumbing supplies at competitive prices in Madison Heights, MI. Over 40 years later, the family continues that tradition with quality service and product knowledge that will allow the contractor to complete their commercial and residential projects, whether new construction, renovation, or remodeling. We take pride in being an integral part of our community and are committed to providing our customers with the best products and services available.

If you are interested in growing with our team, apply today

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Application Question(s):

  • Please list 2-3 dates and time ranges that you would be available for a phone interview.

Experience:

  • Plumbing: 1 year (Required)

Work Location: In person

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