Manager - Clinical Navarre FSED
2 weeks ago
Job Description
JOB SUMMARY
The Clinical Manager is responsible for the leadership and management of the non-physician clinical staff in concurrence with the Program Director and Hospital Partner to provide patients with great customer service through sound clinical practices and efficient operations. As a leader, the Clinical Manager is expected to provide an environment that encourages teamwork, continuously improvement, and is patient centric. This position is in collaboration with Intuitive.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching.
WORK ENVIRONMENT
This job operates in a healthcare setting. This role may routinely come in contact with patients who have contagious illnesses or diseases. This position would require moderate noise from phones, computers, printers and medical equipment. The job also requires working near moving mechanical parts and working near toxic or caustic materials. The position requires lifting weights of up to 25 pounds.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TRAVEL
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Incumbent will be required to work at any facility and be responsible for own transportation.
Responsibilities
- Management of the non-physician clinical staff in concurrence with the Program Director and Hospital Leadership
- In coordination with the Hospital, recruit and manage the onboarding of clinical staff
- Provide initial and on-going training and education for clinical staff
- In coordination with other members of Intuitive and Hospital leadership, participate in community outreach
- Scheduling of clinical staff
- In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the Hospital in accordance with the Hospital's timeline and tools
- Utilize resources from Intuitive and Hospital, to support patient satisfaction for site
- Provide ongoing leadership training and mentoring to clinical staff
- Coordinate with the Program Director, Medical Director, and other clinical managers, as applicable, to implement quality assurance and performance improvement process
- Provide quarterly reporting on performance measures applicable to the site
- Serve as cultural champion for non-physician clinical employees
- Participate in regulatory and accreditation preparedness and survey process
- Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
- Management of the customer service experience and relations at the Sites in concurrence with the Medical Director and Program Director
- Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
- Encourage a work environment that is friendly and respectful.
- Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
- Participate in applicable committees as requested
Other duties as needed
Qualifications
License
- Registered Nurse Licensed
Education
- Nursing Degree from and Accredited Program
Additional Requirements
- Minimum of 5 years of experience in nursing
- Minimum of 2 years of experience in management or charge nurse experience within the emergency department
- Unrestricted registered nursing license
- Current ACLS certification
- Current PALS or ENPC certification
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.
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