DME Customer Care Representative

2 days ago

Oklahoma City, Oklahoma, United States Argencis Medical Full time $18,000 - $30,000 per year

Job Description

DME Specialists at Argencis Medical enjoy a dynamic work environment and a family-friendly atmosphere located in Downtown OKC. Using Argencis Medical's operating system, CSRs enter patient data, verify insurance benefits, review compliance guidelines, and create supply orders. We offer health insurance, dental insurance, vision, 401K matching, and PTO. If you possess good critical-thinking ability, enjoy learning, and are seeking an opportunity to excel – not just punch keys, this is your chance

Job Functions

-Computer/Technology Use

-Data Entry

-Insurance Verification

-Communicate with Patients

-Communicate with Referral Sources

-Ensure Compliance with Company Policy, HIPAA, & Insurance Guidelines

-Order Entry/Processing

Qualifications

Education: High school diploma or GED required.

Excellent verbal and written communication skills required.

Prior work for a Durable Medical Equipment (DME) supplier or other medical related field is preferred.

Flexibility and strong organizational skills needed.

Strong computer skills required.

Job Type: Full-time

Benefit Conditions:

  • Only full-time employees eligible

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Communication method(s) used:

  • Email
  • Phone

Work Remotely

  • No

Job Type: Full-time

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Required)

Ability to Commute:

  • Oklahoma City, OK (Required)

Ability to Relocate:

  • Oklahoma City, OK: Relocate before starting work (Required)

Work Location: In person

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