Facility Manager-Valet Operations

18 hours ago

Houston, Texas, United States GLOBAL PARKING SYSTEMS - HOUSTON Full time

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partners with | SP+ | A Metropolis Company, a leader in the parking management space. Together, we are committed to making the parking experience a first class enjoyable one for parking customers. Built on the foundation of excellence and integrity, we provide the highest level of service in all our parking facilities.

Basic Function – Day-to-day management of all-Valet locations ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations, and promoting a professional image and approach to the business. Field-driven, strong working knowledge of computer applications and tools.

Key Responsibilities:

  • Participates and implements programs to improve client and customer satisfaction.

  • Engages in the development of property level financial and operational goals in the Valet revenue system TEZ.

  • Manages day-to-day activities and operations across IAH and HOU Valet.

  • Schedule and deploy staff based on demand, volume, and location needs.

  • Manages the valet team in all aspects including staffing, hiring, onboarding, personnel performance issues, and compliance with company policies and procedures.

  • Resolves any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrences.

  • Assists the valet team in all areas where needed.

  • Other duties as assigned.

Required Skills & Experience:

  • 3+ years of leadership experience across field operations, transportation, and customer service sectors.

  • Strong computer literacy (Excel, mobile dispatch tools, reporting systems).

  • Comfortable managing multiple locations and mobile teams.

  • Excellent communication, organization, and coaching skills.

  • Airport or parking operations experience a plus.

  • Bilingual (English/Spanish) is a plus.

  • Valid driver's license required .

  • Shift requirements, if any, will vary depending on the location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends and holidays may be required.

  • Must pass background check, MVR check, drug screening and HAS badging process.

Key Metrics / KPIs:

  • Staff coverage compliance by location and shift.

  • Daily assistance volume and service response times.

  • Positive customer feedback trends.

  • Reduction in unresolved incidents or dispatch escalations.

Physical Requirements:

  • Frequent walking through parking structures and terminal zones.

  • Comfortable working outdoors and in varying weather.

  • While performing the duties of this job, the employee is regularly required to stand, walk; and use hands to handle cash and equipment.

  • The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.

  • Valet Manager

    2 days ago

    Houston, Texas, United States Aramark Full time

    Job DescriptionAramark Healthcare is searching for a Valet Manager for the valet operations at Houston Methodist Hospital in Houston, TX. Reporting to the GM, the Valet Manager is responsible for Aramark Healthcare and financial accountability, compliance with the standards established by Aramark Heallthcare, regulatory agencies and client. Leads Department...

  • Office & Facilities Assistant

    1 week ago

    Houston, Texas, United States BenCo Valet Trash Full time $40,000 - $60,000 per year

    BenCo Valet Trash Service is a doorstep valet pickup team servicing Austin, San Marcos, New Braunfels, San Antonio, and the greater Central Texas area. Picking up five nights per week, we provide top of the line service. BenCo offers several different service packages catered to your property's and owner's needs.The RoleYou Will Be Responsible ForReceiving...

  • Area Leader

    3 days ago

    Houston, Texas, United States Valet Living Full time

    Supervise Operations. Drive Service Excellence. Grow Your Career.Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In this role, you'll manage a team of 15 to 40 part-time Service Valets across 20 to 40 multifamily communities—ensuring our service runs smoothly, safely, and on...

  • Valet Associate Manager

    7 days ago

    Houston, Texas, United States Aramark Full time $60,000 - $120,000 per year

    Job Description Aramark Healthcare+ is seeking a Valet Associate Manager to join the morning shift team at Houston Methodist Hospital in Houston, TX.    This Valet Associate Manager will oversee 40 hourly employees, client accountability and maintain compliance of client processes and policies.   Job Responsibilities 1. Establish and organize the...

  • Overnight Valet Attendant

    4 days ago

    Houston, Texas, United States Parking Management Company Full time

    Job Details Houston TX - Houston, TX Full Time / Part Time None $ $14.00 Hourly None All Shifts Customer Service Description Job Title: Valet Parking AttendantDepartment: Valet Parking OperationsReports directly to: Guest Service CoordinatorSchedule: Full Time / Part-TimeStatus: Non-ExemptCompensation: $ $14.00 per hour PLUS daily...

  • Valet Parking Attendant Texas Medical Center

    2 weeks ago

    Houston, Texas, United States Reimagined Parking Full time $19,200 - $32,000 per year

    Application Deadline: 6 October 2025Department: Operations - Field(OPS001)Employment Type: Full TimeLocation: A _6411 FANNIN STReporting To: Senior Operations ManagerCompensation: $ $16.00 / hourDescriptionLocation: Texas Medical Center @ 77030Shifts: 4:30a-1p, 6a-230p, 7am - 3:30pm , 2:30p-11pFull Time / Part time availablePay: $14 hr or $16 hr (Tips earned...

  • Valet Attendant- Fort Worth

    2 weeks ago

    Houston, Texas, United States Lone Star Parking Full time $25,000 - $75,000 per year

    Join the front line of guest service at Lone Star Valet, where first impressions start with you. As a Valet Attendant, you'll be the welcoming face that sets the tone for the customer experience. You'll greet guests with a smile, assist with parking their vehicles safely and efficiently, and maintain an energetic presence throughout your shift. Whether it's...

  • Service Valet Porter

    4 days ago

    Houston, Texas, United States Careers | The Friedkin Group Full time

    Service Valet Porter - Westside Lexus Auto Dealership A Service Valet Porter will support the process of satisfying Lexus's customer demands by providing superior customer service.  Essential Job Responsibilities include the following: Other duties may be assigned.Greet and welcome customers on the Service DriveAssess customer vehicles and document any...

  • Hospitality Manager

    3 days ago

    Houston, Texas, United States Premium Parking Full time

    The Hospitality Account Manager directly oversees one or more valet operations, and is responsible for account performance for financial, government compliance, and customer/client satisfaction objectives and is expected to maintain relationships with current clients to obtain references and leads for new business opportunities. This positionwill help us...

  • Hotel Valet Attendant

    1 week ago

    Houston, Texas, United States Towne Park Full time $25,000 - $40,000 per year

    At Towne Park, it's more than a job, you can make an impact.A career with us is rewarding in more ways than one.As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing...