Service Advisor
2 weeks ago
Are you passionate about cars and customer service? St. Clair Chrysler is looking for a friendly, motivated, and detail-oriented Service Advisor to join our growing Service Department
As a Service Advisor, you'll be the link between our customers and our technicians — helping diagnose concerns, explain services, and ensure every guest drives away confident and satisfied.
Responsibilities:
- Greet customers promptly and professionally as they arrive for service.
- Listen to customer concerns and accurately document vehicle issues.
- Provide clear explanations of maintenance and repair needs, costs, and timelines.
- Communicate with technicians to ensure timely completion of services.
- Review service work with customers and ensure satisfaction before vehicle return.
- Maintain strong product knowledge and stay up to date on manufacturer recalls, warranties, and promotions.
- Build lasting relationships by providing exceptional customer experiences.
Qualifications:
- Previous automotive service advisor or customer service experience required.
- Excellent communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency and comfort using dealership management systems.
- Valid driver's license and clean driving record.
Why Join Our Team:
- Competitive pay plan (hourly + commission or salary + bonus).
- *Pay based on experience
- Health, dental, and vision benefits.
- Paid time off and holidays.
- Positive, team-focused dealership culture.
Job Type: Full-time
Pay: $50, $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
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