Inside/Counter Sales

Since 1971, CFM Company has been delivering high-performance HVAC and sheet metal solutions across Colorado and Eastern Wyoming. We represent top-tier manufacturers and support our customers through every stage—from system design and selection to logistics, installation, and beyond. Our team is built on relationships, driven by service, and committed to doing the job right.

If you're ready for what's next, we're excited you found us. At CFM, you'll be part of a company that combines deep local roots with the backing of a national network—giving you the tools to grow, the freedom to take on new challenges, and the chance to make a lasting impact in the communities we serve. We review every application carefully and appreciate your interest in growing your career with our team.

Inside/ Counter Sales- Parts
Denver, CO
Reports to: Parts Store Manager FLSA Status: Non-Exempt
Salary Range: $25.00-$35.00/hour

BENEFITS:

• Paid Time Off for Holidays, Vacation, Personal Days and Sick Leave

• Bonus potential, quarterly

• Health Insurance

• Dental Insurance

• Short Term and Long-Term Disability Insurance

• Term Life Insurance

• 401(k) Plan

• Tuition Reimbursement *for qualifying classes

Responsibilities:

• Conducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter.

• Promptly identify parts and process quotes & orders for customers.

• Actively makes customers aware of product promotions.

• May load and unload shipment of parts, supplies, and equipment.

• Responds to customer inquiries, questions, or concerns regarding products or services.

• Records inventory discrepancies

• Follows up with customers

• Determines best method to resolve customer issues

• Develop & maintain relationships with customers and our business partners

• Exhibits strong organizational and customer service skills.

• Flexibility to work overtime/weekends, as required.

Qualifications:

• High school diploma or GED equivalent

• Computer skills are essential, HVAC Parts background is preferred

• HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus

Other Skills/Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements
Will be required to work in an office and retail environment

Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.  Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.