School District Call Center Specialist
18 hours ago
Temp
Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community.
Key Responsibilities:
- Answer, assess, and triage incoming calls in a prompt and professional manner
- Maintain clear, continuous communication with drivers and staff
- Accurately report safety concerns, incidents, and unusual activity
- Support a positive and professional work environment while upholding confidentiality standards
Qualifications:
- High School Diploma or GED required
- Minimum of 2 years' experience in customer service or administrative support
- Excellent communication, data entry, and problem-solving skills
- Familiarity with safety procedures, proper recordkeeping, and communication protocols
Why Join Us?
You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.
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