Senior Systems Engineer

2 weeks ago

Washington, Washington, D.C., United States S2Technologies Full time

Position Title: Senior Systems Engineer

Position Overview:

S2Technologies is actively seeking a Senior Systems Engineer to maintain and update the overall engineering and architecture for an existing Microsoft 365 Cloud Environment within the Internal Revenue Service (IRS). This will include troubleshooting, performance tuning of existing and incorporation of new services in the future and maintain an optimal performing secure environment and platform. We provide support for integration, management, security, and optimization of key services including Power Platform, OneDrive for Business, SharePoint Online, AvePoint Online Services, Exchange Online, Teams, and Microsoft Copilot. The support includes configuration management and troubleshooting of these MS365 platforms to provide optimal functionality and user experience. Support and maintain the overall performance of the environments.

Responsibilities:

  • Provide technical consulting expertise on the maintenance and administration of the IRS Enterprise M365 platform
  • Assist with troubleshooting and technical support for M365 users and services
  • Develop and maintain technical/process documentation (FAQs, knowledge articles, reference materials)
  • Contribute to multiple Proofs of Concept, pilot testing, and process improvement initiatives
  • Provide bi-weekly and monthly updates/status reports

Required Qualifications:

  • Minimum 5 years' experience supporting Microsoft 365 (M365) Cloud Based Suite in a large corporate/government environment
  • Experience with technical documentation and troubleshooting in enterprise environments
  • Experience with SharePoint Online Administration, Power Platform, OneDrive for Business
  • Experience supporting, configuring, and troubleshooting user issues across M365 environment

Technical Skills:

  • Power Platform, SharePoint, Dataverse, PowerShell scripting
  • Capable of technical training, documentation, and user support

Communication:

  • Excellent verbal and written communication skills
  • Ability to develop and present technical reference materials

Required Security Clearance: Eligibility to obtain a Public Trust clearance is required; however, it is not mandatory at the time of hire.

Education: Minimum requirement: high school diploma. Bachelor's degree or higher strongly preferred.

Salary Range: $110,000 to $220,000

Location: Remote / Primarily remote (on-site as needed)

S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.

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