AT&T Services Representative

2 days ago

Knoxville, Tennessee, United States Launch Point Inc Full time

Launch Point Inc is excited to welcome a Full-Time Wireless Services Representative to our growing retail marketing team. In this dynamic role, you'll be the face of our clients' wireless services—engaging with potential customers, answering questions, and guiding them through the enrollment or upgrade process.

We are committed to training motivated individuals with customer service backgrounds and a passion for growth. Whether you're a recent graduate or a professional seeking a fresh, fulfilling career path, this is your chance to move into an entry-level management track.

Key Responsibilities:

  • Interact directly with customers to address inquiries, explain service offerings, and build lasting relationships

  • Execute engaging sales presentations aimed at enrolling new customers or upgrading current ones

  • Follow up on unresolved customer inquiries and ensure complete satisfaction

  • Communicate effectively to clarify expectations, resolve concerns, and provide accurate information

  • Research and respond to billing or service-related inquiries

  • Serve as a liaison between customers and departments to resolve any outstanding concerns

  • Assist with other duties as assigned by leadership

Qualifications:

  • Associate degree (minimum) or equivalent relevant experience

  • High energy, positive attitude, and enthusiasm for connecting with people

  • Willingness to learn and grow in a fast-paced team environment

  • Strong communication and interpersonal skills

  • Interest in leadership and management development

Why Join Launch Point Inc?

  • Base pay plus commission structure

  • Management training and mentorship for career progression

  • Opportunity to represent well-known wireless brands at promotional events

  • Supportive team culture that values your growth and success

If you're ready to take the next step in your career and make an impact in wireless retail marketing, we want to hear from you

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