Member Services Associate, Earlywine Park YMCA

6 days ago

Oklahoma City, Oklahoma, United States YMCA of Greater Oklahoma City Full time $24,000 - $42,000 per year

Description
JOB TITLE: Member Services Associate

REPORTS TO: Membership Director

FLSA TYPE: Non-Exempt

Position Description
This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties.

  • Seeking Member Services Associate at EWP for M-F from 9am to 5 pm.

Starting at $10.00 per hour
Duties And Responsibilities

  • Must stay current in CPRPR/AED/O2 and First Aid, renewed annually.
  • Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.
  • Serve as liaison between members and program supervisors.
  • Handle and solve member inquiries, concerns and complaints.
  • Monitor facility as required.
  • Carry out other duties as assigned.
  • Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
  • Attend Scheduled Staff Meeting.
  • Stay off all personal electronic items; cell phones, i pads,
  • Develop meaningful and sustainable relationships with members, donors and volunteers.

Requirements
EDUCATION AND EXPERIENCE:

  • Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed)
  • Must be 18 years of age or older.
  • Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
  • Must be able to lift 30 pounds.

Salary Description

Starting at $10.00 per hour

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