Compliance Assistant

1 week ago


Urbandale, Iowa, United States Blitt and Gaines, P.C. Full time

Job Title: Consumer Correspondence Representative

Blitt and Gaines, P.C. is seeking a self-motivated, independent individual looking to join the Consumer Communications team

Job Summary:

The compliance assistant reviews and processes inbound correspondence that arrives via mail, email, or fax. This role involves reading and summarizing the document and coding it in our system for a response or review by attorneys or other departments as needed. The compliance assistant is the liaison between the consumer and the firm.

Essential Duties:

  • Daily review of inbound mail, faxes, and POA email inbox to maintain a 24-hour timeline for correspondence processing.
  • Thoroughly reading through each piece of correspondence to provide a summary of the contents and correct coding to escalate the file appropriately.
  • Work within all applicable Federal and State collection laws as well as client requirements.
  • Willing to cross-train and assist with other departmental tasks as needed.

Knowledge, Skills and Abilities:

  • Strong reading comprehension and writing skills are a must.
  • Demonstrated ability to think critically, analyze problems, and use good judgment.
  • Attention to detail
  • Ability to stay organized while handling multiple projects
  • Comfortable using Excel, Outlook, Zoom, and navigating a computer database

Education/Experience

  • High School diploma or GED required; college is a plus.
  • Prior experience in collections, banking, editing/proofreading, or legal assistant roles is a plus


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