Front Office Specialist Float
1 day ago
Location: W Hillsborough Ave (Tampa)
Schedule: Full-Time, Monday–Friday (8:00–5:00 or 7:30–4:30)
Department: Patient Services
Are you the go-to person for keeping things running smoothly, multitasking like a pro, and bringing positive energy to every interaction? If so, we want YOU to join our growing team as a Front/Back Office Specialist
At our high-performing, patient-centered practice, we're not just checking boxes — we're creating exceptional experiences for every patient who walks through our doors. This is more than a job — it's an opportunity to be part of a mission-driven team in a fast-paced, rewarding healthcare environment.
What You'll Do- Greet and check in patients with a warm, professional presence
- Collect co-pays, scan insurance cards/IDs, and confirm patient details
- Schedule appointments and procedures using the NextGen platform
- Prepare daily deposits and end-of-day batch reports
- Confirm next-day appointments and manage phone interactions with empathy and efficiency
- Support patient check-out and assist with scheduling procedures
- Help maintain an organized, welcoming, and spotless office environment
- Train to support back office tasks — including rooming patients, taking vitals, and assisting the care team as needed
- High School Diploma or GED
- Strong computer skills (Microsoft Teams, professional email communication)
- Excellent written and verbal communication
- Compassionate, team-first attitude with the ability to multitask gracefully
- Familiarity with NextGen EMR
- Experience balancing end-of-day deposits
- 1–2 years of healthcare office experience
- Knowledge of medical terminology and basic clinic procedures
- Comprehensive health, dental, and vision insurance
- Health Savings Account with employer contribution
- Company-paid life insurance
- Generous Paid Time Off (PTO)
- 401(k) with company match
- A supportive team and a workplace culture that values YOU
We are an interventional pain management clinic dedicated to helping patients reclaim their quality of life through cutting-edge, minimally invasive treatments. We pride ourselves on professionalism, innovation, and the positive difference we make in the lives of our patients every day.
Our Commitment to Diversity & InclusionWe are proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees — regardless of race, ethnicity, gender, age, ability, religion, or background.
Ready to Apply?
If you're ready to join a workplace where your contribution makes a real difference every day, we'd love to hear from you Apply now and help us raise the bar in patient care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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