Retail Mortgage Construction Administrator

Location:

800 Philadelphia Street
Indiana, PA 15701

Hours:

Monday - Friday: 8AM-5PM

(Additional hours as necessary to meet the objectives of the department)

Function: 

Monitors and manages the post-origination retail mortgage construction portfolio, assessing potential risk and maintaining a high level of service and support for customers, contractors, and vendors.  Oversees the timely processing of construction loan advance requests and monitors project status conditions to ensure projects financed remain in line with approved draw payment schedules.

Duties and Responsibilities:

• Oversees and assists in the disbursement of construction draw loan requests by obtaining and independently reviewing all required documentation.

• Monitors information concerning the construction project's performance in accordance with the approved draw schedule and anticipated completion. Identifies potential construction risk issues that could impact the completion of project.

• Coordinates and engages third party inspections by appraisers through the Bank's contracted Appraisal Management Companies. Reviews results and discusses variances with appraiser and/or contractor and utilizes report to decision construction loan disbursements.

• Maintains databases and files for Residential Construction loan draw monitoring and disbursement documentation.

• Clears construction mortgage document exceptions in a timely fashion, monitoring the portfolio regularly and conducting necessary follow-up requests with settlement companies and contractors.

• Approves draw disbursement deviations on a case-by-case basis by reviewing received appraisal inspections against approved draw schedules and requests received from customers and contractors.

• Maintains accurate and thorough desktop procedures, conducting training as needed for new/updated procedures or re-training.

• Ensures compliance with existing loan policies and procedures.

• Responsible and accountable for identifying potential portfolio risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.

• Develops a working knowledge of all assigned customers, contractors, and associated construction projects.

• Downloads and reviews the monthly Construction Loan Maturity Report, monitoring for accuracy of the portfolio, newly originated loans, and expiring construction commitments.

• Creates new loan files after closing to begin construction monitoring, reviewing loan documentation for required information and contacting the new customers and builders to explain the draw process.

• Reconciles appraisal inspection fee balances against the monthly report supplied by the Retail Mortgage Business Analyst, correcting errors and refunding excess fees to customers as needed.

• Monitors the portfolio for behind-schedule and at-risk projects, creating a monthly risk management report and elevating concerns as needed.

• Provides a high level of customer service and support, and completing special projects as requested.

• Maintains a good working relationship with customers, employees, settlement agents, appraisal management companies and/or inspecting engineers or appraisers, and contractors to provide timely responses regarding the status of a request.

• Attends regular Huddle calls and meetings with Retail Mortgage Sales, Underwriters, and Operations groups to provide high-level construction monitoring updates, answer questions, increase construction loan knowledge, and develop relationships across departments.

• Maintains complete knowledge of all applicable Investor, Portfolio and Private Mortgage Insurance underwriting guidelines, procedures, policies and regulatory requirements.    

• Maintains a professional attitude and working relationship with all internal and external customers.  Demonstrates the ability to work independently.  Works as a team player to contribute to the success of the department and, in turn, the organization.

• Performs additional duties as required.

• Manages performance reviews of AVP Secured Credit Officer I. Provides training and development as needed.

Physical Demands:

Operates a keypad device, electronic equipment, office equipment 90% of the day.  Requires the use of manual dexterity skills for typing.  Specific vision requirements include close vision of 18"-20" for computer work.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education:

Requires a four-year college degree or equivalent.

Experience:

Requires ten plus years general experience with two to five years specialized experience in residential construction, mortgage, regulatory, and compliance related areas required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Salary Range: