Instrument Repair Technician

2 days ago

Sioux Falls, South Dakota, United States Schmitt Music Full time

Job Title: Instrument Repair Technician

Reports To: Repair Manager

Position Summary

Schmitt Music is seeking full-time Band Instrument Repair Technicians for the following locations:

  • Anoka, MN
  • Bloomington, MN
  • Omaha, NE
  • Sioux Falls, SD

The purpose of this job is to provide excellent customer service through high-quality instrument repair work and professional interactions with customers. The successful candidate will help fulfill our mission: Enriching lives by helping people make music.

Key Responsibilities

  • Instrument Inspection: Assessing instruments for damage, wear, and malfunctioning parts to be able to provide scope of work to customers and determine repair cost estimates.
  • Instrument Repair: Performing necessary repairs to restore instruments to optimal playing condition. Tasks may involve replacing pads, springs, corks, felts, and screws, as well as soldering, brazing, or welding metal components.
  • Customer Service: Interacting with customers to understand their repair needs, provide estimates, and offer advice on instrument care and maintenance. Communicating effectively to keep customers informed about the status of their repairs.
  • Documentation: Maintaining accurate records of repairs performed, parts used, and repair statuses.
  • Repair Shop Organization and Safety: Maintaining a clean and organized repair shop. Adhering to safety protocols and using appropriate protective equipment when handling tools, chemicals, and machinery.

Preferred Qualifications

  • Degree or certificate from accredited repair school or equivalent work experience.
  • Ability to work both independently and as a team in a timely manner.
  • Proficient in Microsoft Office applications for communication, email, virtual meetings, and reporting.
  • Have the ability to lift at least 30 lbs.
  • Have a great attitude and enjoy repair work.

Work Environment

  • This is a full-time position requiring 40 hours per week.
  • Retail and Shop-type working conditions.
  • Physical Demands: The responsibilities of this position may frequently require using hands to finger, handle or feel, reaching with hands and arms, and talking hearing. This position may often involve standing, walking, and sitting. This position may sometimes involve climbing or balancing, stooping, kneeling, crouching, or crawling.

As a dedicated member of the Schmitt Music team, you will enjoy the benefits of a full-time position, including competitive compensation, healthcare benefits, and opportunities for career advancement. Your commitment and hard work will be rewarded as we strive together to achieve our goals and deliver exceptional service to our valued customers.

Preferred Qualifications

  • Degree or certificate from accredited repair school or equivalent work experience.
  • Ability to work both independently and as a team in a timely manner.
  • Proficient in Microsoft Office applications for communication, email, virtual meetings, and reporting.
  • Have the ability to lift at least 30 lbs.
  • Have a great attitude and enjoy repair.

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