International Account Manager

Department:
Commercial Operations
Location:
Tustin, CA

Apply Now

Zymo Research is looking for a dynamic individual to join our Commercialization Team The International Account Manager, is a hybrid leadership and execution role responsible for building, guiding, and directly contributing to Zymo Research's global distributor and channel partner success.

This individual will oversee and develop a team of Partnership Managers (Associate through Principal levels), while also actively engage in distributor enablement, account management, technical support, and market development. The Group Lead ensures that distributors are equipped with the training, tools, and resources they need to succeed, while also personally driving strategic account outcomes and representing Zymo's innovation and quality directly in the field.

Join us in making a meaningful impact

Essential Duties And Responsibilities
Team Leadership & Development

• Lead, coach, and mentor a team of Partnership Managers, ensuring alignment with Zymo's commercial strategy.
• Establish clear performance metrics, accountability frameworks, and professional development pathways.
• Balance leadership duties with direct execution until the team scales sufficiently for a more dedicated management focus.

Distributor Training & Enablement (Hands-On + Oversight)

• Deliver virtual and in-person training programs for distributor sales, technical, and life science specialists.
• Create and disseminate marketing collateral, sales tools, and battle cards to standardize messaging and accelerate adoption.
• Ensure timely and accurate communication of new product launches, workflow applications, and technical updates.

Technical & Field Sales Support (Direct Execution)

• Partner with distributor sales teams on customer visits, demos, and technical discussions to drive conversions.
• Provide hands-on support for advanced technical inquiries, troubleshooting, and workflow optimization.
• Develop and co-execute account-specific growth strategies to increase product penetration.

Relationship & Account Management

• Build and maintain strong relationships with distributor technical staff, sales teams, and management.
• Lead Quarterly Business Reviews (QBRs) and joint business planning with strategic partners.
• Monitor distributor sales performance, pipeline health, and promotional efforts to ensure targets are met.
• Support execution of distributor-focused sales initiatives and campaigns.

Market Intelligence & Feedback

• Gather and analyze distributor feedback, VOC, and competitive intelligence.
• Provide actionable insights to Marketing, Product Management, and R&D to refine positioning and enablement.
• Identify regional/channel coverage gaps and opportunities for market expansion.

Strategic & Cross-Functional Collaboration

• Collaborate with Marketing, Commercialization Managers, R&D, and Operations to align strategies with distributor needs.
• Represent Zymo Research at tradeshows, conferences, and distributor meetings to strengthen brand presence.
• Ensure compliance with Zymo's branding, pricing, and channel standards.

Reporting & Travel

• Travel up to 30% domestically and internationally for trainings, joint visits, and market development.
• Produce detailed trip and market reports highlighting feedback, opportunities, and next steps.

Education And Experience

• Bachelor's degree in Life Sciences required; advanced degree or MBA strongly preferred.
• 7+ years in life sciences commercialization, distributor/channel management, or global account leadership.
• Demonstrated success leading teams while still directly engaging in training, technical support, and account management.
• Strong scientific foundation in nucleic acid purification, PCR, NGS, or related workflows.
• Ability to travel 30–40% globally.

About Us
Since its inception in 1994, Zymo Research has been proudly serving the scientific community by providing innovative, reliable, and high-quality research tools and products. Whether it's DNA, RNA, epigenetics, microbiomics, protein, or yeast-based research, our philosophy remains the same: To provide the highest quality products in the industry while ensuring they are both simple to use and reliable in their performance.

Recognized as a
Top Workplace
by the Orange County Register in 2021, 2022, and named a
Top Workplace USA
in 2023, Zymo Research continues to be a vibrant community where employees thrive, feel connected, and are inspired by their work. If you are passionate about contributing to scientific advancement and want to be part of an exceptional team in a dynamic, growing company, we'd love to hear from you

Compensation
The estimated base compensation range for this position is $90,000 - $120,000 a year at the time of posting. In addition to a base compensation, this position offers a commission structure including uncapped quarterly commission, and annual bonus potential based on achieving growth targets.. Actual compensation details will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.

Zymo Research Also Offers Competitive Benefits And Perks Including

• Medical, Dental, Vision, and Life Insurance Coverages
• EAP Sessions
• Vacation Time plus Company Holidays
• Paid Sick Leave
• Generous 401(K) with matching
• Employee Referral Bonus
• Complimentary fruit, snacks, and beverages
• Complimentary catered lunches on Thursdays
• Complimentary EV Charging

Equal Employment Opportunity Employer
Zymo Research welcomes candidates of all backgrounds. These include sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, gender, gender identity, gender expression, physical & mental disability, medical condition, genetic information, military and veteran status, or any other protected status as defined by federal, state, or local law.

Location:
Onsite – Zymo Research Operations – 2911 Dow Ave., Tustin, CA 92780

Disclaimer
At Zymo, we take the integrity of our hiring process seriously. Please be aware of fraudulent recruitment activities that may use our name to deceive job seekers. We will never ask for payment, sensitive personal information, or financial details during the recruitment process.

All legitimate communications will come from an official Zymo or TriNet Hiring email address. If you are contacted by anyone claiming to represent us using a free email service (e.g., Gmail, Yahoo, Hotmail) or asking for payment, please treat this as fraudulent and report it immediately to

Apply Now