Resident Emergency Response Coordinator

Now Hiring:  PRN | Resident Emergency Response Coordinator

Day Shift: 6am-2:30pm

Evening Shift: 2pm-10:30pm

Night Shift: 10pm-6:30am

As a key member of the Frasier team, the Resident Emergency Response Coordinator is responsible for ensuring the wellbeing, safety and security of residents and staff on the campus. They provide contractually promised 24/7 emergency response services to resident members and Frasier guests through regular monitoring of resident safety programs like the Momentum Emergency Call system, daily resident wellness check-in, and occasional overnight safety checks for residents with acute illnesses or injuries.  They also conduct campus inspections and door checks to ensure the security of the building.

Here's what you'll do:

• • Respond to and act within the scope of duties in emergency or disaster situations.
  • Monitor and respond to the Momentum emergency alert system immediately and coordinate emergency services as indicated.
  • Provide, on occasion, safety checks for residents overnight in situations where time-limited visual checks are indicated due to an acute illness or injury.
  • Communicate with Emergency Contacts for residents sent to the hospital for care.
  • Complete incident reports for appropriate, confidential distribution, and add pertinent information to incident tracking log.
  • Serve as a point of contact for residents needing psychosocial support and make appropriate referrals to the Navigators.
  • Manage the Momentum emergency alert system in Independent Living and provide needed maintenance as directed by supervisors.
  • Day shift team members complete the daily safety/check-in process and ensure the safety and well-being of residents.
  • Support ancillary service clinics and assist with appointment reminders as needed.
  • Maintain the "Away from Home" log and the Public and Confidential Hospital and Summit Care Center (SCC) lists for distribution.
  • Maintain the community AED machines on a bi-monthly basis.
  • Support campus safety and security efforts during walking rounds – ensuring doors are appropriately latched, and campus remains secure.
  • Provide administrative support such as filing, documentation collection, and the posting of campus notices as requested.

Here's what you need:

• • High school diploma or G.E.D. required.
  • Must be CPR/AED and First Aid certified upon hire.
  • 1-year of experience in providing urgent response and personal care preferred but not required.
  • Must have excellent relational skills.
  • Must be comfortable working autonomously and confident in performing duties within the scope of care allowed in an Independent Living setting.
  • Effective interpersonal and verbal/written communication skills are required.
  • Must have ability to read, write, and speak the English language.
  • Must be able to demonstrate computer competency.

Pay Range: $ per hour, plus shift differentials, when applicable:

• Evening shift differential +$1.75/hour 
• Overnight shift differential +2.75/hour
• Weekend shift differential +1.75/hour

Amazing Benefits

We offer a generous benefits package designed to support the overall well-being of our Team Members.

• Full-Time Team Members are eligible for all benefits listed below.

• Part-Time Team Members are eligible for select benefits.

• 83% of Health, Dental, & Vision Insurance premiums covered by Frasier
• 401(k) Retirement Plan – 100% match on the first 5%
• 100% Employer-paid Disability and Life Insurance
• Generous Paid Time Off (accrue up to 18 days/year)
• Tuition Reimbursement – up to $5,250 per year
• Free On-site Fitness Center
• Free Employee Assistance Program (EAP)
• $10 YMCA membership
• Free EcoPass (bus pass) for full-time team members
• Supportive and team-oriented culture

About Frasier: 

A beloved part of the Boulder community since 1960, Frasier is a purpose-driven, nonprofit 501(c)(3) life plan retirement community. We proudly support nearly 500 residents with a full continuum of care, including independent living, assisted living, memory support, skilled nursing/long-term care, and a holistic approach to wellness.

With a rich history of providing exceptional services, Frasier is founded on trust, care, and innovation. While we honor our past, we are deeply committed to shaping the future—continuously evolving to meet the needs of our community through progressive practices and forward-thinking initiatives.

Guided by our core values, we foster community, cultivate curiosity, and inspire excellence, while demonstrating respect and accountability in everything we do. These principles shape a supportive and enriching environment and our purpose for both residents and team members as we work to build community that inspires and celebrates life.

To protect our residents, annual Influenza (Flu) vaccine, TB test, Drug Screen and Background Check are conditions of employment. COVID-19 vaccination is encouraged but not required.

EQUAL OPPORTUNITY EMPLOYER | EQUAL HOUSING OPPORTUNITY | DRUG-FREE

Background, drug screening, seasonal Flu vaccine are conditions of employment.

Frasier uses E-Verify.