Senior Peer Support Specialist

3 hours ago

Rochester, New York, United States Mental Health Association Full time
:

Job Overview

We are seeking a dedicated and compassionate Senior Peer Support Specialist to join our MHA-MCOMH Crisis Transportation team. This vital role involves providing peer-led support and crisis intervention services to individuals experiencing mental health, related emergencies. The ideal candidate will possess lived experience with mental health or substance use challenges and demonstrate a strong commitment to empowering others through mentorship, crisis management, and behavioral health support. As a Senior Peer Support Specialist, you will serve as a trusted guide, facilitating safe transportation and connecting individuals to appropriate resources in a respectful, empathetic manner.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

Peer Support Services

  • Provide peer-to-peer crisis support during transport to a community alternative crisis service.
  • Share personal recovery experiences to promote engagement, hope and self-determination.
  • Help individuals understand and navigate crisis services, treatment options and community resources. Make referrals as needed.
  • Assist in developing short-term wellness and safety plans along with PIC and FIT team members.
  • Advocate for individual's rights and preferences within the crisis response process.
  • Support follow up care coordination, including warm hand-offs to services and supports.
  • Provide follow up calls and/or visits to individuals who were in crisis.

Mentorship of Department Peer Support Specialists

  • Point person to peer support staff to successfully fulfill their responsibilities as a Peer Support Specialist within the PIC team.
  • Support an organizational culture of being person-centered, recovery-oriented, culturally sensitive and trauma informed.
  • Ensure adherence to policies and department procedures.
  • Assist Program Director to ensure that services are adequately staffed, department deadlines are met, meetings are scheduled, and departmental efficiencies and operational improvements are made.

Other

  • Document all services accurately and timely in compliance with organizational standards and confidentiality laws.
  • Participate in team meetings, trainings and supervision to support professional development and team integration. Schedules meetings as needed.
  • Must maintain peer certification throughout employment.

Requirements:

Skills

  • Ability to respond to individuals in crisis calmly and respectfully.
  • Experience and knowledge with crisis services, treatment options and community resources.
  • Willingness to accompany transportation drivers across all zip codes of the City of Rochester and Monroe County.
  • Ability to work with others on a multi-disciplinary team.
  • Commitment to person-centered, recovery-oriented, trauma- informed and culturally responsive care.
  • Residents of the City of Rochester preferred.
  • Bi-lingual in Spanish preferred.

Education and Experience:

  • High school diploma/GED equivalence.
  • Lived experience with mental health, substance use and/or trauma related history and have demonstrated recovery.
  • Certification as a NYS Peer Support Specialist.
  • Must have 2 years of experience working as a Peer Support Specialist.
  • Experience working in mental health, substance use or crisis setting preferred.
  • Must be able to pass background check.

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